Customer Service Call Center

Denise Crumb

**** ****** ***

Pittsburgh Pa, ****4

412-***-****

Shanta79king@gmail.c

om

Job

Objective:

I'm Looking for a fast pace, dependable long–term job that will eventually lead into a career. In management, customer service, retail sales, or real estate. Experienc

e:

I have over 10 years of experience in sales, customer service, retail sales, and also over 6 months of real estate experience.

Forward Management 5440 5th Ave, Pittsburgh,Pa 15232 At Forward Management I worked as a leasing agent and also handled some administrative duties. April 2019 - Feb 2020

Family Dollars 111 Lincoln Ave & 3210 Brighton Rd: Assistant Manager. I handle daily mangatorial duties for both locations. Feb 2017- Dec 2017 Dial America 875 Greentree Rd: Customer Service Agent. Here I stayed in the top 3 giving exceptional customer service support to families. March 2013- Aug 2014

AIL American Income Life 8150 Perry Hwy: HR Recruiter where I respond to resumes, by emails, fax and telephone. While keeping important and all necessary information confidential. . Feb -2011- May- 2011 TRG Customer Solutions RobinsonTwp.: This was a call center where I handle outbound and inbound calls to clients on behalf of The Resource Group. Sept 2010- Nov 2010

Capital Asset Security Com Downtown Pittsburgh: My duties included securing the surrounding area and making sure everything was peaceful. Sept 09- Jan 2010

NCO Financial Services (UPMC for Life) RobinsonTwp.: This was a call center, where I enrolled seniors into Medicare for 2010. Answering inbound calls and making outbound calls. April 09- Dec 09

Sally’s Beauty

Supply 961

Wharton Square

Southside Pgh Pa, 15213: This was a cashier position, where customer service was very important when attending to customers' needs. I would have days where I open and close the store as well. June 08 – March 09 Yoli & Associates This was a retail position traveling state to state, selling literature door to door. June 06- March 07 Education: Aliquippa High

Graduated 2005

References upon

request

Contact this candidate