Data Entry Clerk
Resume:
Adrienne McCauley
Fayetteville, NC 28312
adru88@r.postjobfree.com
PROFILES & SKILLS
Administrative Assistant, Coordinator, Customer Service Professional with over 15years of diversified experience. Data Entry, Clerical. Receptionist, Typing- 65 wpm, Excel, PowerPoint, Dispatch, Telephone Operations, Manager, Security Officer, Data Entry Record-Keeping, bookkeeping, Insurance verification Claims, Certified BDC and Car Sales, inventory. Customer Service for Verizon Wireless - 2019-2019, Sykes, Fayetteville, NC
● Effectively supervised day by day front end operations of a busy customer service department Hired, trained and mentored top customer service agents and front end staff.
● Implemented ambitious customer satisfaction goals, and better enabled customer service staff members to effectively meet them. created, edited, and altered customer service strategies and procedures. Assistant 2017-2018, United Community Corp., Newark, NJ
● Operate office machine, photocopier, scanner, fax machine, and computer.
● Maintained guest in homeless shelter overnight shift of chores being done
● Strip beds when guest was terminated, or when they reached the thirty day stay
● Maintained guest files with personal information and medication Housekeeping 2015-2016, Service Master Cleaning, Newark, NJ
● Under contract we maintained cleaning building from top to bottom in the FedEx buildings,
● cleaning bathrooms break rooms, office, sort mail and packages areas along with outside grounds. Administrative Clerk 2013-2015, Essex County One Stop, East Orange, NJ
● Operate office machines, photocopiers, scanners, fax machines, voice mail systems, and computers. Answer telephones, direct calls, and take messages. Review files, records, obtain personal information Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
● Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
● Compile, copy, sort, and file records of office activities, business transactions, and other activities. Administrative Assistant,2000-Present, United Deliverance Tabernacle, Newark, NJ
● Use computers for various applications, database management or word processing, Microsoft word, excel,
● PowerPoint. Answer telephones, take messages, or transfer calls to appropriate individuals, maintain attendance
● correspondence, and other material. Operate office equipment, such as fax machines, copiers, Scanner,
● laminating, phone systems and arrange for repairs. Maintain scheduling, event calendars,
● complete forms in accordance with church procedures. Train Staff in outreach, public speaking, teach young women how to maintain themselves.
Security Officer,2008-2012, Gateway Group One Security, Newark, NJ
● Monitored and authorized entrance and departure of employees, visitors, and other persons to guard maintain security of premises; Dispatch Answered alarms and investigated disturbances.
● Wrote reports of daily activities and irregularities, such as equipment or property damage, theft,
● presence of unauthorized persons, or unusual occurrences; Called police or fire departments in cases of emergency.
● Patrolled premises to prevent and detect signs of intrusion and ensured security of doors, windows, and gates.
● Operated detecting devices to screen individuals and prevent passage of prohibited articles in restricted areas. ● Warned persons of rule infractions or violations and apprehended or evicted violators from premises. Data Entry Clerk (Temporary), 2005-2009, Good Temp Employment Agency, Newark, NJ
● Entered data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
● Compiled, sorted and verified the accuracy of data before it is entered.
● Stored and located completed documents in appropriate places and corrected or reported data entry errors.
● Loaded machines with required input or output and maintained logs of activities and completed work. Insurance Verification Representative,2000 -2005, Veteran’s Hospital,
● Reviewed insurance policy to determine coverage.
● Provided customer service, gathered information, and posted or attached information to claim file.
● Contacted insured or other involved persons to obtain missing information. Adrienne McCauley
612 Claudia Way Apt D
Fayetteville, NC 28312
adru88@r.postjobfree.com
● Prepared insurance claim forms or related documents and reviewed them for completeness. ● Transmitted claims for payment or further investigation.
Manager,1990 - 1999, Ashley Stewart, Hudson Mall, Rt, 440 Jersey City NJ
● Payroll, received emails from corporate office how the store to be setup, Open and closed store EDUCATION
Cliorfford J. Scott Orange, NJ High School Diploma 1984 Everest University Criminal Justice, 2014-2017
National Auto Academy - Auto Sales, BDC. September 1, 2017, Certificate of Achievement
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