Data Entry Customer Service
Resume:
Jennifer Bagwell
Business
Heflin, AL *****
**********@*****.***
Work Experience
Broker
S&S Transport - Anniston, AL
September 2021 to November 2021
Temporary Freight Broker
Administrative Assistant/Transportation Manager
Formwork - Temple, GA
September 2019 to September 2021
Answer phones, account receivable, accounts payable, schedule freight pick up & delivery, etc. Self Employed
Boot Camp
December 2015 to September 2021
Taught health and fitness to individuals. Taught "Boot Camp" (Circuit Exercise) for the City of Heflin on an as needed basis. Also, was an "It Works" distributor. Sales
Speedzone
February 2018 to April 2019
Responsible for the sales of power sports. Had to meet monthly goals. Attained $80,000 monthly profit. One of top salespeople.
Office Assistant
PSI - M&H Valve
June 2016 to January 2017
Temporary position
Responsible for customer service, answering phones, scrap-inventory, and invoices. Also, responsible for the invoices having correct price before being signed. Responsible for moving scrap-inventory to different warehouses utilizing Excel, according to their manufacturing stage. Had to file and organize receiving from shipping.
Manager
Covington Credit
November 2011 to December 2015
Duties include customer service, loan processing and approval, general ledger balance sheets, figuring percentages, and loan closings. Managed office with over 1,000 accounts. Responsible for all accounts, and total delinquency of entire store. Manage accounts in timely matter and approve or deny applications. The store maintains half a million-dollar ledger balance. Hourly Manager
McDonald's
March 2011 to November 2011
Assist with money, customers, food preparation, etc. Certified with Management classes completed. Shift Manager
Long John Silver's
February 2010 to February 2011
Training, assisting customers, handling money, cleaning, cashier. Also, in charge of ten person staff and scheduling.
Daycare Assistant
Private Home Daycare
January 2002 to November 2010
I assisted in the care of two children. Took care of daily responsibilities with children and household duties. Production Worker
Maplehurst Bakery
September 2007 to March 2008
Production
IPM checks, production, packing, quality checks.
Cashier
Cowboy's
March 2003 to August 2003
I assisted customers, answered phones, cleaned, worked the register and the gas pumps. It was part time until maternity leave.
Education
High School Diploma
Cornerstone Christian School - Townsend, GA
West Central Technical School - Waco, GA
Bachelor's Degree in Business in Business
Phoenix University - Phoenix, AZ
Skills
• Accounts Payable
• Transportation Management
• General Ledger Reconciliation
• General Ledger Accounting
• Journal Entries
• Microsoft Excel
• Manufacturing
• Microsoft Word
• Legal Research
• Account Reconciliation
• Accounts Receivable
• Financial Statement Preparation
• QuickBooks
• Payroll
• Phone Etiquette
• Bank Reconciliation
• Sage
Assessments
Verbal Communication — Familiar
May 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Problem Solving — Familiar
May 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Familiar
Customer Focus & Orientation — Proficient
June 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Typing — Completed
May 2019
Transcribing text using a standard keyboard
Full results: Completed
Scheduling — Familiar
June 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Organizational Skills — Proficient
May 2019
Arranging and managing information or materials using a set of rules. Full results: Proficient
Logic & Critical Thinking — Familiar
June 2019
Using logic to solve problems.
Full results: Familiar
Working with MS Word Documents (Intermediate) — Highly Proficient September 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Highly Proficient
Personality: Hard-Working — Expert
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Work Style: Reliability — Proficient
September 2019
Tendency to be dependable and come to work
Full results: Proficient
Legal Skills — Completed
September 2019
Assisting practicing attorneys in the preparation for litigation proceedings Full results: Completed
Customer Focus & Orientation — Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Proficient
Attention to Detail: Inventory — Completed
August 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Completed
Retail Skills: Shelf Stocking — Familiar
August 2019
Measures a candidate's ability to receive and store merchandise or product. Full results: Familiar
Accounting Skills: Bookkeeping — Expert
August 2019
Calculating and determining the accuracy of financial data. Full results: Expert
Sales Skills: Influence & Negotiation — Highly Proficient July 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Proficient
Data Entry — Highly Proficient
July 2019
Entering data quickly and accurately.
Full results: Highly Proficient
Construction Safety — Expert
July 2019
Using safe practices while on a construction site. Full results: Expert
Data Entry — Highly Proficient
July 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Highly Proficient
Retail Customer Service — Proficient
July 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Over fourteen years experience in customer service.
• Over five years in management experience.
• Experience in retail, assisting customers, handling money, and management.
• Proficient in proper phone etiquette.
• Proficient in Microsoft Office Suite. (Word, Excel, PowerPoint) Also, proficient in AX.
• Type 45 wpm.
• Proficient in managing and maintaining multiple tasks.
• General ledger and profit calculations.
• Effective in leading a team and meeting projections.
• Ability to manage in a high-volume atmosphere.
• Experience in accounting, accounts payable, invoicing, purchasing, and Human Resources.
• Bachelor's degree in Business Management.
• Paralegal certificate.
Contact this candidate