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Service Representative Restaurant Team

Location:
Champaign, IL
Posted:
July 24, 2022

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Resume:

CORTEZ D. BRIDGES

Belleville, IL *****618-***-**** • adru4w@r.postjobfree.com

OBJECTIVE

To obtain a full-time career in a positive and structured environment to achieve success professionally utilizing leadership and management skills to benefit the organization as a whole. SKILLS

· Outstanding Guest Experience · Motivational Team Leadership · Cost Reduction / Waste Management

· Vendor Management · Kitchen, Bar, & Dining Room Operations · Integrated Inventory Control

· Budgeting / Profit & Loss Management · Safety & Sanitation Compliance EXPERIENCE

General Manager

Burger King, Swansea, IL February 2016 to Present

Responsible for assisting in managing the day to day operation of the restaurant and for putting together a team of great people who are committed to creating a welcoming environment for all customers. Supporting with the day to day running of the restaurant. Cultivating a positive working environment for all staff to work in. Making sure that all employees reach their full potential through constant evaluation, coaching and training. Ensuring that all equipment is used correctly, maintained and cleaned properly. Manager

Steak 'n Shake, Belleville, IL August 2015 to February 2016 Hire, train, supervise, and schedule kitchen and service staff. Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste. compliance with safety, sanitation, and food preparation standards. Develop and revise kitchen procedures to optimize workflow. Compile, analyze, and interpret financial data to develop accurate projections and ensure profitability. Restaurant Manager/General Manager

Lotawata Creek, Fairview Heights, IL February 2006 to August 2015 Managing the number one restaurant in the metro east area with $120,000 weekly sales by improving all controllable costs thereby maximizing financial performance. Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service. Ensuring the highest standards of food and beverage service. Keeping control of food and labor costs by helping decrease weekly payroll by thousands with my labor tracking system. Ensuring Health & Safety and also hygiene procedures & standards are maintained. Having an in- depth knowledge of all menus. Responsible for recruiting, training & developing restaurant staff. Dealing with and resolving customer complaints. Communicating with the kitchen staff to ensure efficient food service by being on call 24 hours each day.

Overnight Lead Cook

Steak-n-Shake, Fairview Heights, IL June 2002 to December 2005 Responsible for excellence customer service representative while taking, preparing, cooking, and completing food and beverage orders by myself as overnight lead cook including both dining room and drive-thru. Managed and trained new employees. Accountable for food control and inventory. Organized constant cleaning of whole restraint including kitchen and dining room.

EDUCATION

Southern Illinois University Carbondale

Carbondale, IL

John A Logan College

Carbondale, IL



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