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Shameka Flowers

Coachella, CA 92236

760-***-****

shamekaflowers7#gmailoom

Summary

Versatile Bartender with 15 + years of hands-on experience using correct techniques and

liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team

player with updated knowledge of menu items. Dedicated to providing positive arstomer

experience to build loyal customer base.

Skills

© Suggestive selling © Courteous

© Beer, wine and soju cocktails © Organizational ability

© Safe serving knowledge © Health codes compliance

© Proficient in mixology © Maintaining glassware stock

© Outgoing personality © Outstanding customer service

© Excellent judgment © Anticipating guest needs

© Food service

Experience

November 2020 Mission Hills Gary Player Signature Golf Rancho Mirage, CA

to Bartendar

Current ® Measured and mixed house ingredients to prepare both custom and menu drink

orders.

© Greeted frequent visitors by name and explained new promotions.

* Monitored bar inventory and promptly restocked low items before depletion.

© Exceeded customer satisfaction by finding creative solutions to problems.

© Operated cash register and Point of Sale (POS) system for transactions and made

proper change for cash transactions.

© Balanced daily registers and generated sales reports for management.

March 2018 Palm Desert Resorter Palm Desert, CA

to Bartender/Food Server

May 2022 © Welcomed guests with personable attitude and brought beverage orders while

reviewing menu options.

© Checked on guests to verify satisfaction with meals and suggested additional items

to increase restaurant sales.

© Provided exceptional service to high volume of daily customers.

© Developed strong and lasting resident relationships.

© Addressed concerns or complaints quickly to improve service and escalated more

advanced issues to management for resolution.

© Operated POS terminals to input orders, split bills and calculate totals.

© Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and

tidying up server stations.

March 2010 Applebees Bar and Grill Palm Desert, CA

to Server/Bartender

January 2022 © Developed rapport with guests and assisted in generating repeat business by

providing exceptional customer service.

© Stocked server areas with supplies before, during and after shifts.

© Set up dining room to meet hospitality and service standards.

© Resolved customer concerns with friendly and knowledgeable service.

© Developed strong and lasting resident relationships.

© Handled food safely and kept spaces dean to protect customers from foodborne

illness and maintain proper sanitation.

© Cross-trained as host and helped with tasks such as greeting diners and escorting

guests,

Education and Training

June 1995 Indio High School Indio, CA

Basic

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