PAMELA ANN HILDERBRAND

**** **** ******, **********, ** 62275

618-***-**** adrtwk@r.postjobfree.com

Objective

To obtain a clerical/administrative/bookkeeping position where I can utilize my computer and clerical skills.

Education

SOUTHWESTERN ILLINOIS COLLEGE, BELLEVILLE, IL

1986-1987

*Various courses, including accounting and business

HICKEY BUSINESS SCHOOL, CLAYTON, MO

1981

*Completed and received a diploma for an intensive six month program focusing on administrative and clerical duties

ALTHOFF CATHOLIC HIGH SCHOOL

1977-1981

*General studies and received a diploma

Skills and Abilities

*Proficient in Microsoft Outlook, Word, Therapist Helper and Office Therapy

*Medical claim billing

*Good-customer-relations background

*Good filing and organizational skills

*Ability to take accurate phone messages and deliver promptly

*10 key calculator

*Faxing and scanning and putting into files

Experience

Receptionist/Administrative Assistant/Billing

COUNSELING ASSOCIATES

JANUARY 2013 – JUNE 2022

*Worked for 8 Mental Health Therapists and 1 Child Psychiatrist in a very fast paced office

*Job duties included typing, making appointments, filing, faxing, answered phones and transferred calls

*Scanned documents, put into online folders, pdf’s, and naming

*Did Billings, collected copays and balances through phone calls and emailing, calmed down unhappy patients, logged expenses and payments and balanced

Secretary

Lori A. Lehr, MS, LCPC, MENTAL HEALTH THERAPIST

JULY 2009 - 2012

*Supported three mental health therapists

*Medical Billings and postings

*Insurance inquiries, follow ups and claim billings

* Job duties included greeting patients, making appointments, filing, typing and answering the phones

Administrative Assistant

SOUTHERN ILLINOIS UNIVERSITY

2009

*Temporary position in the Advertising Department. The position was extended

*Job duties included greeting visitors and addressing the needs of clients and employees

*Various other duties, including but not limited to, typing, filing, faxing, and answering the phones

Administrative Assistant

NESTLE PURINA

1984-1989

*Accurately filed and delivered the mail to all company departments

*Transcribed dictation

*Handled all word processing and typing

*Answered the phones and represented the company in a professional manner

*Various other secretarial duties

References

*Brittany Arthur, LCPC, 217-***-**** (known 5 years)

*Dr. Jackie Hall-Davis, Psychiatrist, 618-***-**** (known 12 years)

*Jill Gaines, Billing and Claims Clerk, 618-***-**** (known 10 years)

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