LaNyia McDaniel
Houston, TX *****
***********@*****.***
OBJECTIVE
To obtain an entry-level admin/front office position that requires knowledge of computer software, communication skills and organization abilities
EXPERIENCE
Worthing High School, Houston - Office Assistant
September 2017 - April 2019
Handled inbound calls and other communications.
Retrieve registration information and update contact information
Greeted parents and visitors.
Marriott Marquis Hotel, Houston - Hotel and Restaurant Management Internship
August 2018 - April 2019
Registered new guests, recorded information, and inputted data into internal system
Updated room capacities and vacancies
Managed incoming phone calls, recorded guest requests and fulfilling guest needs
Confirmed booking, room readiness and offered marketing promotions
Downtown Aquarium, Houston - Greeter
October 2019 - February 2020
Worked as Guest Assistant Services to welcome guests and answer questions they may have pertaining to menu items, prices, and other resort information
Support the client experience by consistently elevating the level of service
Handle telephone inquiries as necessary
Adheres to all grooming and uniform standards and is productive and professional during entire shift
Starbucks Coffee, Houston - Barista
May 2020 – June 2021
Take customer orders and process payments
Managed orders and customer needs in a fast paced, high-volume location
Assist customer concerns and requests timely with accuracy.
HEB, Houston - Bagger
April 2022 – current
Pack grocery items in sacks or cartons, arranging heavy and bulky items at bottom of sack or carton.
Verify price of grocery item in question against price of items on stock shelf, upon request.
EDUCATION
Worthing High School, Houston- High School Diploma
August 2015- May 2019