Curriculum Vitae

Of

Buhle Goba

PERSONAL DETAILS

Surname

Goba

First Name

Buhle

Known as

Buhle

Gender

Female

Date of birth

** **** ****

Nationality

South African

ID Number

900**********

Race

African

CONTACT DETAILS

Home Address

163 Manhattan

Drive

Klipspruit EXT 2

Postal Address:

163 Manhattan

Drive

Klipspruit EXT 2

Pimville

1809

Soweto

Cellular number

081*******

Postcode

1809

Email address

adrtt0@r.postjobfree.com

SECONDARY EDUCATION

School Attended

Duration

Highest Grade passed

Chirs J Botha

Grade 12

COMPUTER LITERACY

MS Office, Hogan, SellIT, USD,Avaya, Communix, CRM Dynamics and Fusion

FURTHER EDUCTION

Institution

Qualification

Year Obtained

UNISA

Higher Certificate in Economics Management Science (NQF5)

(In Progress)

Moonstone

RE

2015

WORK EXPERIENCE

Dates:

03/2017

03/2020

Company name:

FNB Premier Banking

Company Description

Banking

Job Title:

Premier Banker

Responsibilities:

Receiving email and Incoming calls

Secure Chat

Assisting clients with home loan queries

Proving product information

Assisting clients with placing notice on investment accounts

Account maintenance on Credit and Cheque Cards

Cancelling and ordering Cheque and Credit Cards

Sending Account Confirmation Letters to Clients

Issuing Travel Insurance

Assisting Clients with debit order reversals

Assisting Clients with E-bucks queries

Issuing VISA letters

Creating Sales Opportunities for Private Bankers

Educating customers to use alternative channels. (E-migration).

Processing requests from customers for bank codes, Tax Certificates, and account confirmation letters.

Reference Details:

Mpho

Team Leader

083*******

WORK EXPERIENCE

Dates:

01/2015

10/2016

Company name:

FNB Sales and Service Contact Centre

Company Description

Banking

Job Title:

Multi-skilled Sales Consultant

Responsibilities:

Meeting set sales targets

Scoring Credit Applications

Profiling and providing suitable products to clients

Upselling to existing clients

Cross Selling

FNB Life Policies and FNB Smart Device insurance

Educating clients on good banking behaviour and using this opportunity to cross sell the correct products to client

Making out bound calls to clients looking for FNB products

Calling clients who made online and sms request for FNB products

Providing correct and accurate product information

Following QA and Legislation guidelines when selling to clients

Selling credit cards, Cheque Accounts, Overdrafts, Revolving Loans

Reference Details:

Kediboni Govensamy

Team Leader

083*******

Dates:

06 /2014

12/2014

Company name:

Okeeffe and Swartz

Company Description

Insurance Sales

Job Title:

Sales Agent

Responsibilities:

Selling Funeral Plans

Debt protection Plan

Hospital Plans

Upgrading policies

Reference Details:

Nobuhle Skhosana

Team Leader

071-***-****

Contact this candidate