Curriculum Vitae

Sukhdev Singh Aheer

To obtain a desktop support analyst position with “EDUCATIONAL INSTITUTE,” and help students and clients with installing, maintaining, and troubleshooting desktops, and network and telephone systems.

Excellent experience of desktop support and network services

Strong knowledge of TCP/IP networking and Active Directory concepts and administration

Comprehensive knowledge of resolving telephone and network issues

Excellent verbal and written communication and interpersonal skills

Excellent troubleshooting skills and ability to work for Windows, Linux, and Mac platforms

Electronics & Communication Eng. (3 Years) from Mehr Chand Polytechnic, Jalandhar

Post Graduate Diploma in Computer Science (2 Years) from I.S.C.T Computer Centre a

Branch of IIS InfoTech Ltd. Co. an ISO 9001 company

Computer Hardware and Maintenance Eng. (1 Years) from ICS Delhi

Cisco certified network associate (CCNA)

One Year Post Diploma in Electronics Product Design & Technology

Configuring, installing, troubleshooting, and maintaining computer and telephone systems

Setting up and configuring scanners, printers, Xerox and fax machines

Prioritizing tickets and resolving issues according to urgency

Updating and maintaining hardware and software inventory and documenting their use

Coordinating with vendors for hardware supplies and collecting latest updates

Installing anti-virus software and ensuring no breakdowns in productivity

Resolve all networking issue LAN,WAN etc.

Perform hardware repair of Compaq, Hewlett Packard, NEC, Toshiba, IBM, and Packard Bell computer systems.

Install and service plotters, scanners, and related peripherals.

Use the Internet as a tool for the acquisition of data, drivers, and communication relating to the service and support of computer related products.

Resolved clients' issues related to desktop, laptops, and telephone system

Repaired and maintained printers, scanners, and fax and Xerox machines

Replaced toner in printers and placed order for new one as required

Calibrated and installed new monitors at clients' offices

Addressed customer issues promptly and documented service provided

Served as technical advisor to clients and recommended up gradation of computer systems

Install CCTV camera etc.

Adaptability

Good communication skills both verbal and Written

Responsible and Hardworking in Nature.

Possess positive attitude.

Name : Sukhdev Singh Aheer

Gender : Male

Father’s Name : Sh. Surinder Paul Singh

Language Known : Punjabi, English, Hindi

Nationality : Indian

I hereby declare that the information furnished above is true to the best of my knowledge.

(Sukhdev Singh Aheer)

Date:

Place: Jalandhar

Contact information

VPO. Naugajja, Jalandhar

Phone :- 987-***-****)

Whatsapp Number:-941-***-****

E-mail:-adrtpj@r.postjobfree.com

Career Objective:

Summary of Skills:

Education:

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PERSONAL DETAILS

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