Gregory Rodriguez

Detroit, MI

adrtmf@r.postjobfree.com

313-***-****

Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Work History

Clerk Quality Markets

Detroit, MI - February 2010 - January 2012

provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Interacted with customers by phone, email or in-person to provide information.

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Stocked and rotated merchandise

Operated lottery machines

Performed janitorial duties

Customer Service Associate MetroPCS Corporate Store Detroit, MI - February 2008 - February 2009

Developed and actualized customer service initiatives to decrease wait times.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Provided primary customer support to internal and external customers.

Maintained clean personal appearance, and wore uniforms per company policy.

Boosted sales revenue by skillfully promoting diverse service options. Stocker Books Are Fun Ltd

Detroit, MI United States - May 2007 - June 2007

Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

valuated incoming shipments for quality issues and processed unacceptable materials for return.

Answered customer questions and provided detailed product information. Education

Charlotte Forten Academy

Detroit MI

High School Diploma

Graduated 2007

University of Phoenix

Tempe, AZ

Associate of Arts/Computer and infomation sciences Feb 2012 - June 2015

Skills

Proofreading

Word processing

Technical Support

Excel spreadsheet functions

Microsoft PowerPoint (3 years)

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