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Customer Service Support

Location:
New Berlin, WI
Salary:
90000
Posted:
July 20, 2022

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Resume:

Jeanette Kopp, OTR/L

***** *. ****** *****

New Berlin WI 53151

262-***-**** adrti1@r.postjobfree.com

Highlights

Occupational therapist with 13 years of experience providing exceptional care in the field and over 5 years in a healthcare sales role. Transitioning from a direct patient care, clinical role, I have passion to help medical providers and patients in maximizing patient clinical outcomes for improving quality of life and functioning within living environment. Experience

DBD/CLINICAL LIAISON

Milwaukee Rehab Hospital

Wisconsin

November 2021 - Present

Patient assessments Preadmission screens Relationship building Business development account management

CARE SPECIALIST

Penumbra Inc., REAL System

Wisconsin, Iowa, Illinois

December 2019 - 2021

Account management of 3 states New product launch Prospecting Cold calls Customer support, training Client education and product demonstrations

ACCOUNT MANAGER

Sunrise Medical

Wisconsin

March 2019 - December 2019

Account management and relationship building New product launch Customer service, cold calls Client education and presentations TIER 2 CLINICAL LIAISON

The Rehabilitation Hospital of WI

Waukesha, WI

October 2015 - March 2019

Special projects, clinical liaison training/education, and new hospital openings nationwide Clinical assessments Patient advocacy, customer service Business development, strategic planning, cold calls Care coordination/team conferencing Insurance benefits verification/pre-certifications Education for physicians, discharge planners, therapists, nursing and clinical staff MARKETING & ADMISSIONS LIAISON

Prestige Healthcare/Birchwood Care Center

Milwaukee, WI

April 2015 - August 2015

Outside sales Marketing/business development, market analysis Customer service, cold calls Patient relations Care coordination Clinical assessments Interdisciplinary/intradepartmental collaboration

OCCUPATIONAL THERAPIST

WORK CONDITIONING COORDINATOR

Blankenheim Services

Milwaukee, WI

August 2013 - March 2015

Onsite industrial rehabilitation Injury prevention/preventative rehab response Job analysis, body mechanics, ergonomics Post offer, pre-employment screening, program development, work conditioning

OCCUPATIONAL THERAPIST, OTR

Easy Living Home Health Care

Milwaukee, WI

August 2009 - July 2013

Direct patient care, rehabilitation Caregiver, staff education, safety recommendations Program development

OCCUPATIONAL THERAPIST, OTR

ProStep Rehab/Sunrise Care Center

Milwaukee, WI

April 2009 - July 2010

Direct patient care, rehabilitation Caregiver education, safety Patient recommendations

OCCUPATIONAL THERAPIST

Froedert Lutheran Memorial Hospital

Milwaukee, WI

September 2009 - January 2010

Direct patient care, rehabilitation Spinal cord, traumatic brain injury, neuro rehab Patient recommendations, acute, IPR, ICU care levels Education

BACHELOR OF APPLIED SCIENCE

UW - Milwaukee

Milwaukee, WI - 2002

Major: Occupational Therapy

Dean's list 2001-2002 GPA: 3.85 Phi Kappa Phi honor Society Pi Theta Epsilon chapter president

BACHELOR OF ARTS

UW - Stevens Point

Stevens Point, WI - 1994

Major: Psychology

Double minors in communications and child/family studies, psychology club member



Contact this candidate