OFELIA NAVAI **** Pennsylvania Avenue

Beaumont, CA 92223

Cell: 209-***-****

adrtgu@r.postjobfree.com

Seeking long-term position that uses my organizational and people communication skills to help support business success. Strong work ethics, Loyal and dedicated team-player who has a track-record of problem-solving, using positive attitude, and ability to work well with others.

PROFILE

Bilingual (English/Tagalog), Excellent Customer Service, Team Player, Multi-Tasking Self-Starter, Highly Motivated, Outstanding Work Ethics Influencer - Action Oriented, Innovative Thinking, Business Acumen, Success & results driven, Energetic, Passionate, with a flexible and adaptable personality – Excellent Attendance record.

SKILLS

Medical Terminology - Medical Forms and Reports - Medical Front Office Procedure - Medical Ethics and Law Knowledgeable of the physical, mental and social needs of the elderly/client, Assist Administration in meetings with funding source and community representatives,, Demonstrated experience utilizing electronic medical systems-Turbo TAR, Business Education - Scheduling Appointments - Maintaining Records- Modern Office Skills.

Program Director/Love Joy Adult Day Health Care Center 10293 Rockingham Dr., Sacramento, Ca 95827 February 2021 to Present

Responsibilities included the development, implementation, coordination, monitoring, and supervision of all the programs and services to ensure compliance with Federal and State regulations for a licensed Department of Public Health Adult Care Center.

Program Director/California Caregivers 1100 Corporate way Sacramento, CA 95831 July 2014 to December 2020

Case management-reviews expenditure reports and make recommendations on improvement of service delivery, Patient/Client assessments Private and Alta Regional, Client Research for Requests and Inquiries fulfillment, Maintained strong relationships with participants, and families, Evaluate participants changing needs and make necessary program adjustments, General, Report Management, Management Liaison, Training new personal, Scheduling Coordinator and additional responsibilities as assigned by the Administrator. Administering the Center in accordance with federal, state, and local regulations, and establishing program policy and procedure. This included reporting to the licensee concerning the operation of the company and interpretation of recognized standards of care and supervision to the licensee. Responsible for the development of administrative plans and procedures to insure clearly defined lines of responsibility, equitable workloads and adequate supervision. Recruited, employed and trained qualified employees and terminated employment of employee who performed in an unsatisfactory manner. Financial responsibilities included managing all finance and accounting operations, coordinating and directing the preparation of the budget and financial forecast and report variances.

Assistant Program Director/Alegre Home Health Care and Staffing, Modesto, CA 2001-2014

Meeting/greeting and assisting the clients with their daily activities. Providing medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. Providing restorative therapy under the leadership of therapy professionals and in accordance with the resident’s functional maintenance plan. Taking and recording patient’s vital signs, as well as transporting client to a physician’s office or hospital for appointments. Administering medications, observing/monitoring client’s conditions, maintaining records and communicating with doctors.

Assistant Administrator/San Jose Medical Group, Milpitas, CA 2001-1998

Performed extensive data entry, patient’s registration, appointment management, records maintenance, Entered and updated patients’ medical records, proofread and verified all information was accurate and complete and, if not, contacted patients in order to obtain missing information, Assist the Administrator in maintaining liaison and other task assign.

Medical Record Subpoena Assistant Administrator/Kaiser, Hayward, CA 1998-1995

Ensure that all requests for records are stamped with date received and logged in the correspondence log book organize and maintain health information both paper files and electronic systems. Check data for accuracy, assign codes for insurance reimbursement, record information and keep file folders and electronic database up-to-date.

Cabin Crew/Assistant Administrator/Philippine Airlines Manila, Philippines 1984-1986

Answering telephones/routing telephone calls, Filling, Data Entry, Scheduling, Organizing or Coordinating Meetings, Ordering Supplies.

Education

Certificate of Achievement, Administrative Medical Clerk, Certificate of Achievement, Typing Computer Tutor Business and Technical Institute, Modesto, CA 2014-2015

Certificate of Achievement, Dental Assisting - Dental Assisting Institute, Modesto, CA 2013

Certificate of Achievement, Medical Office Assistant - International Correspondence School, Atlanta, GA 1992

Certificate of Achievement, Office Management - Control Data EPS/Jobs West, Union City, CA 1989

Diploma Bachelor of Science – University of Philippines 1982-1986