DELORES adrtgf@r.postjobfree.com

Fort Lauderdale, Florida, 33311

954-***-****

Career Objective Statement

Licensed All Line-adjuster to obtain employment in a progressive environment as a catastrophic and or daily claims insurance adjuster that will allow me to utilize my extensive knowledge of experience in social services, management environments and customer service skill set to investigate, negotiate, evaluate, and settle assigned claim will enable me to strengthen and contribute my dedicated experience in negotiating, personal Injuries and property claims that I achieved for several individuals. I am effective in organization and possess effective communication skills necessary for frequent interchange interaction with colleagues, clients, customers, and legal counsel. Ability to establish and maintain effective relationships with employees, clients, carriers, colleagues, and management. Proven ability to plan, prioritize and utilize time management skills to effectively meet upcoming deadlines. Always looking at ways to increase knowledge and improved skills while providing effective quality care.

Education

Paralegal Program-Certificate

Roosevelt University

Chicago, Illinois

Graduated

Gold Coast Real Estate School

Sales Associate

Tamarac, Florida

Completed July 2018

1st Source Adjuster School

Adjuster-All Lines

Houston, Texas

Completed 2022

National Notary Association

Notary Public Certification-State of Florida

Signing Agent Certification

Commission May 2020-May 2024

State Farm Auto Adjuster Certification-July 2022

Licensures

Real Estate Agency License

Awarded by State of Florida-July 2018

Active license

1st Source Adjuster School

Award by State of Florida-June 2022

All-Lines Adjuster

Active license

Skills

Leadership Management Negotiation Customer service

Problem Solving Microsoft Office Suite Training and Development

Personal Injury Organization/Communication Independent Worker

QUALIFICATIONS

Assisted customers throughout the claims process. Expertise in developing relationships with customers by communicating effectively and setting expectations to achieve a high-quality claims outcome for several auto claimants and Policy Implementation.

PROFFESSIONAL WORK HISTORY

LOKATION REAL ESTATE AGENCY-PART TIME -May 2021-present.

Cold calling, work with leads, establish rapport and professional present, conflict resolutions, active listening, organizational skills, time management. Equipped a steadfast commitment to customer service excellence to enhance customer service experience.

Randstad Employment Agency- Quality Control Operator-Fort Lauderdale, Fl.-Sept. 2018-Dec. 2020

Burnett Specialist Employment Agency-Calculating daily qualities of eye equipment parts. Sept. 2016-Mar.2017-Houston, Tx.

Walmart-Sales Associate-Ladies’ Department-Assisted customers with purchases. April.2016-Sept. 2016-Houston, Tx.

Ruby Brownstone Event Planners-Assisted planning wedding events and varies parties. Scheduled meetings with clients and briefed clients for their dislikes and likes for their parties and weddings. Sold purses to the public and secured the opportunity to showcase the Ruby Brownstone Purse Collections to the TV show EMPIRE. Jan.2014-Jan.2015-Chicago, Illinois

Business Owner-Delores’ Hats and Accessories-Marketed and sold ladies’ hats and men’ hats.

Increased sales with advertisement and positive promotional sales. Provided genuine commitment to quality and customer satisfaction. Efficiently manage administrative/Financial/Account functions, purchasing, inventory control and product service supplier relations. Jan.2008-Jan.2015-Chicago, Illinois.

City of Chicago Law Department-Paralegal (2)

Handled hundreds of municipal matters involving wage garnishments, vehicle impoundment; animal care and control, traffic offences, building code violations, home repair fraud, outdated merchandise, operating without a business license. June 1996-July 2007.

Developed and implemented problem-solving procedures for Traffic Court and Administrative Hearings courtrooms to ensure a continuous flow of cases in high volume courtrooms.

Assisted attorneys during trial and conducted legal research.

Trained newly hired attorneys on court call procedures and supervised temporary support staff.

Subpoenaed, interviewed and prepared witnesses for trial, reviewed and summarized medical documents; and responded to interrogatories and discovery request.

Interacted and corresponded with various City Departments and Sister Agencies to acquire information and supporting documentations.

Liaison between the Chicago Police Department and the City’s attorneys.

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