Shallan A. McPherson

***- **** ********** **

Mississauga, On L5C1H7

905-***-**** • 416-***-****

adrtan@r.postjobfree.com

Employment Assets

Strong verbal and written communication skills

Work well in a team

Able to work independently with minimal or no supervision

Highly focused, even under pressure

Keen eye for details and accuracy

Able to meet deadlines consistently and accurately

Adapt quickly and efficiently to new methods and practices

Flexibility to do various tasks as required to get the job done

Proficiency in Microsoft Office

Interpersonal Skills

Excellent record for dependability and reliability

Outstanding listening and implementation skills

Dedicated, friendly attitude

Enthusiastic, personable and professional in both appearance and manner

Trustworthy, honest and very self-motivated

Education

Montego Bay Community College 1999–2001

English Communication Certificate

Jamaica Commercial Institute 1997–1999

Certification in English and Telephone Operating

Rusea’s High School 1992–1997

High School Diploma

Professional Experience

Dollarama 2010–present

Key Holder

Joined company as Merchandiser and Cashier and was promoted to Key Holder and Assistant Manager. Responsibilities as Key Holder include

Conduct daily cycle count and audit for inventory

Check cash flow and ensure weekly deposits are ready for collection

Address and solve customers’ queries and concerns

Log and file paperwork

Receive and sign off stock on a daily basis

Stock and organize shelves to showcase products and improve sales

After closing, ensure store is cleaned, organized and ready for next business day. Before opening, check and balance cash flow and ensure store is opened on time.

Fairfield Inn 2014

Laundry Attendant

Washed and folded linen

Stocked linen closet

Ready Staffing Solution 2007–2010

Assembler

Processed incoming and returned stock

Processed inventory regularly to ensure accuracy

Worked closely with team to ensure deadlines were met

Munters Inc. 2007–2008

Invoice Entry Clerk

Keyed and inputted information into computer system

Researched problem invoices and helped to provide solutions

Verified accuracy and completeness of data

Assisted in all areas of the invoice processing department as required

Checked and identified products

Pugh’s Color Lab and Photo Studio 1998–2005

Customer Service Representative

Assisted customers with processing their orders and queries in a friendly and timely manner. Took on other duties as required, including:

Order Entry and Filing Clerk

Telephone Operator

Cashier

References

Available upon request

Contact this candidate