Medical Scheduler Sales Associate

SHAWNTAL HUGHES

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BUFFALO NY 14201 716-***-****) 716-***-****

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WORK EXPERIENCE:

Robert Half are 11/27/2021 to 03/07/2021.

Schedule appointments for Covid19

Make calls confirming appointment.

Subway (Amherst NY) May2019-August 2019

•Prepares food neatly, accurately and in a timely manner.

•Demonstrates a complete understanding of menu items and explains it to guests accurately. Exhibits a cheerful and helpful manner when dealing with guests.

•Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift

UNIVERSITY OF BUFFALO BOOKSTORE (Amherst, NY) 08/2015-01/2016

SALES ASSOCIATE

•GREETED CUSTOMERS

•CASHIRED BOOKS AND MERCHANDISE

•ASSISTED IN MAIL SORTING

BLOCK (BUFFALO, NY) 01/2003-04/2011

•GREETED CLIENTS AND REGISTERED CLIENTS

•ANSWERED PHONES MULTILINE SYSTEM

•SCHEDULED APPOINTMENTS AND PREPARED TAX PAPERWORK

WNY PEDIATRIC OPTHALMOLOGY GROUP (Amherst, NY) 11/2004-5/2005

MEDICAL SCHEDULER

•SCHEDULED/REGISTERED MEDICAL APPOINTMENTS

•ANSWERED MULTILINE PHONE SYSTEM

•SET-UP ROOMS FOR CLIENTS DIRECT CARE

•SCANNED/FILED/FAXED PAPERWORK PREPARED CLIENTS MEDICAL REFERRALS DEACONESS SNF (Buffalo, NY) 05/2006-04/2007

CERTIFIED NURSE ASSISTANT

•ASSISTED RESIDENTS WITH DAILY LIVING ACTIVITIES

•MAINTAINED RESIDENTS DAILY HYGIENE AND GROOMING

0 OBSERVED, DOCUMENTED AND RECORDED DAILY VITALS I/o AND NUTRITION

TRANSFERRED RESIDENTS BY THE USE OF MECHANICAL EQUIPMENT OUT OF BED AND ON MEDICAL APPOINTMENTS EDUCATION:

DYOUVILLE CITY-AS-SCHOOL ACCELERATION PROGRAM (Buffalo, NY) 09/2001 Graduated (high school, general/regents, diploma 06/2003)

ADULT LEARNING CENTER (Buffalo, NY) 06/2003 Graduated (medical office/billing certification, 08/2003)

ERIE COMMUNITY COLLEGE (WILLIAMSVILLE, NY) 09/04 Anticipated Graduation 05/2008 (did not complete associates in Allied Health & Science)

VOLUNTEEER/INTERNSHIP

CRISIS SERVICE CENTER (Buffalo, NY) 02/2004-05/2004

•ANSWERED MULTI-LINE PHONE SYSTEM COUNSELING INDIVIDUALS IN A CRISIS

•ASSISTED IN NAVIGATING AND PREPARING REFERRALS FOR INDIVIDUALS WITH ECONOMICL ISSUES

•ASSISTED SENIOR COUNSELORS IN DISPATCHING EMERGENCY TEAMS TO HOMES OF VICTIMS

BUFFALO GENERAL HOSPITAL (BUFFALO, NY) 06/2004-2005

•ASSISTED THE HEALTH ADMINISTRATION DEPT, IN PREPARING INFORMATION TO

EMPLOYEES AND HEALTH STAFF WITH FUTURE EDUCATION TRAINING AND EVENTS

•ANSWERED PHONE LINES

•FILED AND FAXED PAPERWORK

SKILLS&AWARDS

TYPES 35-40WPM, PROFICIENT IN WINDOWS NT SYSTEMS MICROSOFT WORD/EXCEL. EXPERIENCED IN

USE OF OFFICE EQUIPMENT SUCH AS PRINTERS, SCANNERS, COPIERS. KNOWLEDGABLE OF MS

POWERPOINT VITALWORKS AND ME-DISOFT SOFTWARE. CERTIFICATIONS IN NURSE ASSISSTAN MED TERMS (DEAN VAUGHN) CPR

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