Post Job Free

Resume

Sign in

Staffing Coordinator Customer Service

Location:
Lodi, CA
Posted:
July 21, 2022

Contact this candidate

Resume:

JESSICA KOPONEN

Healthcare Staffing Coordinator Supervisor

Lodi, CA · 209-***-****

adrt1i@r.postjobfree.com

EXPERIENCE

JUNE 2012 – PRESENT

EVENT STAFFING COORDINATOR, HEALTH ADVOCATE

Nationwide staffing of clinical staff to corporate onsite healthcare events.

·Staff events in a timely and cost-effective manner; evaluate event staffing levels and make exceptions to contractor incentive bonuses and budgetary requirements within scope of responsibility.

·Evaluate and review logistical needs for each staffing assignment to ensure appropriate staffing of medical staff at onsite health events.

·Analyzing workflows in the form of data, dashboards, and staffing tools daily for best outcomes on staffing assignments.

·Collaborate with training department and other teams on employee performance.

·Schedule travel arrangements (e.g., flights and lodging), ensuring that the employee will arrive at the location within reasonable amount of time; in addition to, verifying travel expenses are within department’s budget.

·Recruitment of nurses and other medical professionals.

·Recruiting functions include developing job postings, scheduling interviews, and assisting with employee on-boarding.

·Assist in the training and coaching of new Staffing Coordinators.

·Participation in team meetings and collaboration sessions.

·Assigning new and existing employees with appropriate trainings.

·Create employee’s staffing profile and update as needed in customer relationship management database.

·Work alongside and collaborate with Project Management teams.

·Assist Supervisor in ad hoc assignments and special projects.

OCTOBER 2011 – APRIL 2012

OFFICE MANAGER, AUTOWORKS

Managed the day-to-day operations to ensure efficiency of the business.

·Financial responsibilities included: payroll, accounts receivable, accounts payable, office supply purchasing.

·Additional tasks were front office customer service assistance.

EDUCATION

MAY 2008

HEALTHCARE ADMINISTRATION CERTIFICATE, WESTERN CAREER COLLEGE

JUNE 1997

HIGH SCHOOL DIPLOMA, LODI HIGH SCHOOL

SKILLS

·Microsoft Office Suite

·Oracle Human Capital Management (HCM)

·Knowledge of HIPPA

·Google Documents

·Webex, Zoom, Skype Business

·Teamwork

·Salesforce – Customer Relationship Management (CRM)

·ADP - Payroll

·Time Management

·Problem Solving

·Adaptable



Contact this candidate