Business Administrator

Cindy Brooks ***** N *nd Ln, #***, Phoenix, AZ ***23

**********@*****.*** 360-***-****

Summary:

I am a detail-oriented individual with strong administrative,organizational, and problem solving skills. I am proficient within the PC enviroment and have a working knowledge of working with Apple systems. I have used all the following programs or systems: Windows, Access, Excel, Word, PowerPoint, Outlook, Project, Publisher, Photoshop, Visio, Quickbooks, Kronos, ADP, Centrisity, Epic, Kaiser Records. When I have been in leadership positions, I have enjoyed teaching and encouraging those who work with me to find their best ways of completing their work. I enjoy learning new applications and developing other skills as I work with new mediums, software programs and business models. Experience includes:

Problem Identification and Solving

IT Support/Training

Data Input, Editing, and Implementation to clients

Training Staff on new software

Charting, Record Keeping

Accounting Assistant

Facilitating Department Team Meetings

Accruals, AP, AR

Presentations

Document Design

Purchasing Office Equipment and Supplies

Web Design and upkeep

Customer Service

Typing 60- 65wpm; 10-key 15,000spm

Schooling: I started my Bachelor program in 2010, completed it in 2013; began my Master’s in the Spring of 2014 and completed it in 2016. During my years in school I mainly worked temporary and contract work in order to keep my skills relevant and to supplement expenses.

Professional Highlights:

11/8/2021 – Meritage Homes

AP Specialist

Scan invoices into MIPS, QC verifying them

05/2020 – 11/8/2022 Unemployed Due to Covid

03/19 – 4/2020 Discount Tire (Contractor) IT/Vendor Specialist

Duties Include:

Keeping track of all IT Contractor invoices sent to me, renaming the digial invoice for easier tracking, send to appropriate Managers for allocations and approvals (30 Managers, 12 Vendors, 200+ invoices per month), then send to the AP Department for payment.

Assist with paying invoices for IT hardware

Assist with tracking inventory, both returned and current supply

10/16 – 12/18 Adam’s Refrigeration Bookkeeper/Office Assistant

Duties Included:

Answer phones,

Make appointments for service input Work Orders,

Track the technitions time for payroll company,

Input payment information for work completed,

Balance invoices to work done, scan checks for bank deposits,

09/14 – 10/16 Stiver’s Staffing Contractor Positions

Duties Included:

Did one 4 month stint with Pitney Bowes at the front desk, multiple stints for the Catholic Diesies main office; mainly office work for a variety of companies while I was finishing my Master’s Degree.

02/14 – 09/14 Safeway Inc, Phoenix, AZ Customer Support Center

Duties included:

Answering the phone and assisting customers with the questions regarding the Club Card needs

10/12 – 12/12 Thomas Reuters, Lake Oswego, OR Contractor

Duties included:

Mainly data entry in Excel for updating GFI Information

08/10 – 09/10 CE John, Inc, Vancouver, WA Receptionist

Duties included:

Answering the phone, greeting visitors

Order lunch for the staff

Incorporate paper files into computer system through the copy machine

Filing, some reconciliation work, send out mail and fed-ex packages, distribute office mail

10/09 – 01/10 Lincoln Memorial, Mt. Scott, OR Family Service Advisor

Duties included:

Working compassionate assistance with families’ funeral needs.

Making all of the funeral arrangements with a family, attending the service, sending thank you notes and notes of condolence, and calling the family when the stone markers arrive for placement.

Attending daily staff meetings for family assignment.

Driving families around the grounds to choose a burial site, preparing the necessary paperwork with the family, and filing the paperwork with the administration office.

12/08 – 09/09 F-L Management, Fairview, OR Assistant to CFO

Duties included:

Performing full range of accounting and administrative support; managing domestic/international excise taxes from rental properties, filing, and entering daily and monthly deposits.

Filing all documentation for all the business shareholders, including bank statements.

Reconciling all bank accounts for all shareholders and the main business accounts.

Preparing deposits daily.

Paying monthly excise taxes.

09/07 – 12/08 Non-profit Government Contractor, Anchorage, AK Consultant

Duties included:

Working with accountant to process and enter all credit card business receipts for 14 employees of company in Alaska, by remote entry, with reconciliations at the end of each month.

07/07 – 12/07 Woodburn, OR/Telecare Corporation, Woodburn, OR Business Office Manager

Duties included:

Managing payroll for corporate office, accounts payable, accounts receivable, entering clients’ state funds into Quickbooks, accounting for client and business petty cash, administering client petty cash and reconciliations. Working with corporate, housed in California.

Handling payroll for 24-40 employees, entering hours, pay rate, and overtime.

Dispensing and then reconciling petty cash for clients and business.

Making daily deposits, sending information by FedEx to Corporate.

11/06 – 06/07 San Jose Sub-Acute & Skilled Care, San Jose, CA Executive Office Manager

Duties included:

Facilitating daily meetings with all department heads and the administrator, assisting office staff with front desk relief, payroll, data entry, and speaking with family about finances.

Assisting staff with questions, data entry, front desk relief for lunches.

Reviewing accounts payables and receivables, preparing reports for administrator.

Assisting with payroll, Medicare/HMO eligibility, data entry.

Double checking the daily census for billing.

06/06 – 09/06 Private Professional Recruiter, Portland, OR Research Assistant

Duties included:

Research possible job matches for professionals, such as Doctors and Lawyers

As part of the possible job matches, research clients background, work and credit history, school background, and licensing credentials from other states.

10/04 – 03/06 SW WA Medical Center, Vancouver, WA Family Birth Center Unit Secretary

Duties included:

Handling all administrative data entry of client charting information, adding new babies as they are born, entering doctor orders.

Greeting and directing patients and guests.

Updating Mommy and baby information, orders, meals, as needed in database.

Used three separate programs (specific to the hospital, including Centricity, Epic & Kaiser systems) to monitor orders, charting, and entering patient information.

Sending chart information to Medical Records after patient discharge.

09/00 – 10/04 Vancouver School District, Vancouver, WA Technology Support/Staff Assistant

Duties included:

LAN/WAN network administrator.

Working with all of the staff, students, and parents and helping them with their computer needs.

Maintaining all of the computers for two schools (250+ computers, 120 staff, and 500 students and their parents).

Assisting staff with working software programs, teaching them any new software added over the summer.

Resolving and maintaining software updates.

Maintaining support incident log and IT equipment inventory.

08/93 – 09/00 Riley & Marks, Inc/benchmarks, Vancouver, WA Office Manager/Editor

Duties included:

Compiling excise sales data to distribute to realtors, anchors, appraisers, and bankers.

Working with up to 10 appraisers, the President and Vice President.

Maintaining the computer network, billing, assisting with appraisal files, deposits.

Performing data entry from five counties, sent out 2 times a month to appraisers, bankers, and realtors.

Assisting in developing program for clients, installing and maintaining program on clients’ computers for up to 100 clients.

Handling accounts receivable, accounts payable, billing of clients, banking and purchasing

Education:

Grand Canyon University, Phoenix, AZ; I am one class away from a Master’s in Healthcare Administration. Was allowed to march, but told that my GPA fell just short of obtaining diploma. Plan to complete when I have the money to retake class.

Warner Pacific College, Portland, OR; Bachelor Degree in Healthcare Administration with HR Minor; completed September 2013.

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