ITUMELENG HAPPINESS MOKOENA

Pretoria Gauteng •079*******

adrt19@r.postjobfree.com •linkedin.com/in/itumeleng-mokoena-9324271b6 Waitress Casual Shop Assistant

Professional Summary

A hardworking and competent individual who is a team player and passionate in participating in new challenges, withholds a matric certificate and higher certificate in archives and records management. Developed experience in customer service by working part time/casual jobs in various retail companies. Currently seeking employment in the related fields or any kind of general work to improve my professional skills and gain experience. Skills

• Customer service

• Problem solving

• Flexible

• Good numeracy

• Computer literate

• Good communication skill

Education

• Diploma in Public Relations, University of South Africa, 2020 - Current.

• Higher Certificate in Archives and Records Management, University of South Africa, 2019.

• National Senior Certificate (Matric), Pelotona Secondary School, 2013. Professional Experience

Ackerman’s Retail Company (Pretoria North) 10/2021- 01/2022 Casual Retail Shop Assistant

• Greeting and engaging with customers to establish their needs.

• Stock replenishment.

• Merchandising.

• Housekeeping.

• Processing of transactions at till points.

Akasia Golf Club (Theresa Park) 01/2019 – 03/2021

Waitress

• Served food and beverages to Golf members

• Efficiently cleared and set tables.

• Recorded customer orders with attention to detail using POS system. References

• Available on request.