SUSAN K. MYERS
**** ********* ***** *: 561-***-****
West Palm Beach, FL 33406 Email: **********@*****.***
QUALIFICATIONS:
Established Human Resources Professional in Administrative Coordination of HR Department and Talent Acquisition.
Proven Executive/Administrative Assistant with 15+ years of experience supporting C Level Executives who demonstrates exceptional confidentiality, discretion and integrity.
Highly effective with strong organizational, multitasking and detail oriented abilities.
Accustomed to fast-paced environments with the ability to perform critical thinking skills.
Accomplished in meeting deadlines, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives.
Ambitious and enthusiastic dedicated to providing exceptional customer service to both internal and external customers.
Excellent interpersonal skills with the ability to work well with others.
Solid knowledge of computer software applications including Microsoft Office, Employee Life Cycle System (Talent Management/Tracking) and Payroll (Paychek, PEO, ADP and various payroll applications).
Strong knowledge of Employee Benefit Programs
PROFESSIONAL EXPERIENCE:
Beachway Therapy Center
May 2019 – July 2022
Director of HR
Perform HR responsibilities including placement of job postings, screening, interviewing, onboarding, credentialing and orientation.
Maintain personnel files for compliance and credentialing.
Oversaw employee benefits insurance, FSA, Life Insurance, 401K Program, Paid Time Off,
Oversee payroll preparation for Local Office to Corporate Office.
Made new hire offers.
Created new hire offer letters and initiated pre-hire documentation.
Processed new hires including background, drug screens and credentialing.
Maintained employee database system of applicants and transferred new hires to payroll system.
Conducted reference checks as needed.
Sourced Payroll Companies and HR Software.
Nurses PRN
August 2018 – May 2019
Branch Manager
Provide oversight for Administrative Office.
Perform HR responsibilities including placement of job postings, screening, interviewing, onboarding, credentialing and orientation.
Maintain personnel files for compliance and credentialing.
Oversee payroll preparation for Local Office to Corporate Office.
Order office supplies.
Review and analyze financial reporting.
Participate in marketing and sales of agency’s services.
Sunspire Health
December 2014 – August 2018
Sunspire Health Corporate Human Resources
November 2016 – August 2018
Talent Acquisition
Sourced Talent for 9 Residential Treatment Facilities throughout country as well as for Corporate Offices and Ancillary Departments through pre-hire screenings and presenting candidates.
Made new hire offers.
Created new hire offer letters and initiated pre-hire documentation.
Processed new hires including background, drug screens and credentialing.
Maintained employee database system of applicants and transferred new hires to payroll system.
Conducted reference checks as needed.
Posted job openings on CareerBuilder, Linked In, Indeed and various career specific job boards.
Sunspire Health - Recovery Road, Palm Beach Gardens, FL
December 2014 – November 2016
HR Coordinator/Administrative Assistant
Supported Executive Director of residential treatment center as well as department managers as needed
Maintained scheduling.
Coded invoices and processed to corporate office.
Audited medical records.
Implemented scanning system of medical records for all patient records dating back to opening of facility in 2011.
Onboarded new hires.
Tracked employee licensing and educational requirements.
Procured supplies and equipment.
CityWalk Active Living, West Palm Beach, FL
January 2013 – November 2014
Administrative Director/Human Resources – 4 facilities
Posted job openings, screened and interviewed applicants.
Processed new hires including background and fingerprinting.
Conducted reference checks.
Verified professional licenses.
Maintained and created employee files.
Tracked employee trainings.
Conducted new employee orientation and trainings.
Processed payroll.
Created policies and procedures.
Prepared staff schedules.
Hanley Center, Inc., West Palm Beach, FL
September 1997 – June 2012
Center Services
June 2008 – June 2012
Director of Administrative Services
Supported CEO through the oversight of the Administrative Offices in collaboration with the Administrative Assistant.
Administrative Liaison to two governing boards of directors, advisory board and board committees. Directed the administrative function related to board meetings including board packet preparation and creation of presentations.
Contributed to the organizational budget development and monthly review processes.
Created and implemented policy and procedures and employee training manuals.
Planned and directed special projects and special events.
Analyzed data, prepared reports and presentations.
Performed administrative functions and oversight for Facilities, Housekeeping, Dining Services, Retail Bookstore, Procurement and Commercial Insurance Package.
Participated in cross functional team meetings including Senior Management and Process Improvement.
Directed project management specifically related to annual and 5-year plans for renovations/remodeling as well as capital improvement projects. Prepared project costing reports.
Budget, Contract Negotiation and Procurement
Executed new contract negotiation and annual review of existing contracts for renegotiation.
Performed purchase administration and order processing for healthcare facility including office supplies, office and residential furniture, equipment, maintenance supplies, catering, and paper products.
Identified suppliers/vendors (including GPO) and negotiated price.
Human Resources
Assisted in credentialing process of physicians, psychiatrists, ARNPs and nursing staff.
Conducted employee trainings.
Created and maintained personnel files.
Planned and oversaw staff events.
Posted job openings, reviewed applications and forwarded to appropriate department.
Participated in job events at Workforce Alliance.
Assisted in new hire process including monitoring completion of background checks and fingerprinting as well as new hire orientation.
Assisted with creating of job descriptions and tracking of changes for accurate and current job descriptions.
Processed payroll timesheets.
Processed 401K distributions requests and organized 401K benefit enrollment seminars.
Involved in Workers Compensation classification and Workers Compensation Audit.
Executive Assistant to CEO
January 2000 – June 2008
Provided high level administrative support to three CEO’s & Board of Directors.
Organized board meetings for Board of Directors, Advisory Board and Adhoc Board Committees including scheduling, correspondence, material preparation, taking and transcribing of minutes, logistic planning, and catering needs.
Planned special events including VIP luncheons and dinners and employee events.
Prepared correspondence, meeting minutes, special reports, files, expense reports, and presentations.
Managed phones, schedules, and emails.
Handled purchasing for administrative office, holiday gifts for staff, and VIP gift giving.
Administrative Assistant to Vice President of Development
September 1997 – June 2000
Provided high level administrative support Vice President and Development Officer.
Organized board meetings for Board of Directors, Advisory Board and Adhoc Board Committees including scheduling, correspondence, material preparation, taking and transcribing of minutes, logistic planning, and catering needs,
Participated in planning, preparation and execution of Special Fundraising Events. Events included Golf Tournaments, Galas, and Equestrian Events with Silent Auctions.
Maintained donor files and donor software database (Metafile/Results and Raisers Edge).
Processed donor pledge reminders and annual appeal campaigns
Prepared correspondence, meeting minutes, special reports, files, expense reports, and presentations.
Managed phones, schedules, emails, and purchasing for administrative office.
SUSAN K. MYERS
3149 Melaleuca Drive M: 561-***-****
West Palm Beach, FL 33406 Email: **********@*****.***
References
Ken Orr
BRG Advisory Group
Founder/President
Tom Ivey
Partner, Executive Vice President
BRG Advisory Group
Joann Robinson,
President
Executive Search Group aka Nurses PRN
Maria Heim
Previous HR Director