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Customer Service Retail Merchandiser

Location:
Ames, IA
Salary:
$16
Posted:
July 19, 2022

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Resume:

CANDACE COLT 682-***-****

Entrepreneur / Product Designer adrsy4@r.postjobfree.com

“I am passionate about what I do and always give 100%. When I undertake a project or task, I don’t just complete it; I go the extra mile and make it better than requested.”

Professional

Profile

Results-oriented entrepreneur skilled at participating in all aspects of business development and management. Effective communicator and accomplished executive with domestic experience in operations, P&L oversight, finance, multichannel distribution, human resources, and marketing. Driven professional with broad skill set. Known for ability to multi-task and juggle multiple pressing projects while simultaneously meeting all deadlines. Thrives in environments that constantly embrace new challenges and technologies. Core

Skillsets

• Visionary Leadership

• Customer Service Sales and

Marketing

• Research and Problem Solving

• Budgeting and Sales Forecasting

• Negotiations and Strategic

Alliances

• Cognitive Thinking and Critical

Analysis

• Organizational Structuring

• Tactical Marketing and Media

Relations

• Risk Management

Education

Tarrant County College: Hurst, TX

A.A. Business Administration (with emphasis on Software Technology) – graduated May 2017 Curriculum Highlights: Business Leadership

Accounting / Bookkeeping

Cognitive Thinking and Critical Analysis

Business Writing / Presentation

Operations Management

Professional

Development

Made With Luv Designs: Arlington, Texas April 2020 – Present Founder and CEO / Product Designer

Founded artisan clothing and housewares startup that steadily grew business from zero to revenue of $20,000 within its first year. Led operations and strategic direction of company with full responsibility for bottom-line factors, including long-range planning, product management, and business development processes.

Visionary Leadership – Created a responsive and market-driven organization resulting in increased sales and business growth while reducing overall operational costs during its first fiscal year.

Strategic Alliances – Built and maintained professional relationships that opened new marketing channels and established strategic business alliances in North America and Asia.

Clothing Design and Manufacture– Utilized industry standard techniques while designing original content and manufactured high-quality clothing and house ware items.

Marketing and Brand Exposure - Established the corporation’s reputation while creating an online presence through a consistent and strategic branding strategy. A1 Tech Repairs: Arlington, Texas April 2020 – Present Business Development Manager

Responsible for improving the company’s market position and maximized its financial growth while communicating with upper management to define strategic goals, identify new business opportunities, and stay abreast of new market trends.

Customer Acquisition – Created a systematic and sustainable strategy of client acquisition that evolved with new trends and changes to the company’s business model.

Sales and Transaction Processes – Utilized an omni-channel sales approach that provided customers with a seamless and integrated shopping experience.

Marketing and Brand Exposure – Established the company’s reputation while creating an online presence through a consistent and strategic branding strategy.

Clerical Duties – Reviewed memos and reports, conducted research, prepared statistical reports, and composed technical correspondence.

Campo Verde: Arlington, Texas May 2018 – April 2020 Waitress/ Hostess

Provided excellent customer service to customers while utilizing a proven ability to upsell alcohol, appetizers, and desserts at a highly popular and very busy Mexican restaurant and cantina.

Customer Service – Displayed advanced customer service competencies in every position ensuring all guests received prompt and attentive service.

Salesmanship – Persuasively introduced “upsell” items to customers – e.g. premium bar brands, appetizers, and desserts – leading to an increase in customer purchases while subsequently boosting monthly sales revenue.

Training and Development – Delivered adequate training to newly hired waiters/waitresses to acquaint them with the restaurant’s operational procedures, routines, policies, standards, and best practices. Quest Merchandising: Dallas / Fort Worth, Texas December 2013 – July 2018 Retail Merchandiser

Utilized retail optimization strategies to create hundreds of planograms for retail display while maintaining product availability and rotating stock as necessary.

Organization and Management – Provided exceptional organizational and management skills to coordinate with supervisors and subordinates on executing a visual merchandising strategy.

Teamwork – Frequently worked with buyers, marketing executives, retail representatives, and other retail merchandisers to ensure the right visual impact of displayed merchandise.



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