PROFESSIONAL SUMMARY
Dedicated Remote Customer Service Agent with exceptional communication skills.
Committed to maintaining professional relationships to increase profitability and drive business results.
WORK HISTORY
Surveillance Officer, 12/2021 - 06/2022
Maverick Gaming LLC
Assistant Property Manager, 05/2017 - 12/2021
Jones & Jones Communities
Account Executive, 10/2007 - 02/2017
Xircom Corporation ( Intel)
EDUCATION
Montesano, WA 98563
adrswr@r.postjobfree.com
SKILLS
CYNTHIA RIVE
Protected assets for casino with gaming security and surveillance systems.
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• Dispatch & Incident reporting.
Observed casino or casino hotel operations for cheating or theft by employees or patrons using audio and video equipment.
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Welcomed guests to casino property, directed each to check-in desk and offered to be of further assistance, delivering positive experiences in every interaction.
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Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
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Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
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• Awarded #1 Sales & Customer Service 3 years in row.
• Forecasting & Sales reporting.
• Executed sales presentations for upper management. Strengthened relationships with new and existing accounts to drive revenue growth.
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• Microsoft Office Suite Expert.
Relationship & Account
Management.
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Excellent Oral and Written
Communication.
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• CRM Sales Software.
• Reliable & Honest.
• Customer Service Expert.
• Collections & cold calling.
Fair Housing, Landlord & Tenant
Laws, LIHTC.
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• AppFolio & Buildium software.
Associate of Science, Business Communications, 06/1993 Moorpark College - Moorpark, CA