Customer Service Sales Associate

LaLainya Lambright

(Lainya - often use for business)

Prescott, Arizona 86305 ● 928-***-**** ● adrsw8@r.postjobfree.com Professional real estate sales agent with extensive experience buying and selling residential properties and managing over 3 clients at one time. Known for effectively increasing profits, maintaining client satisfaction and closing deals smoothly in a timely manner. Outstanding knowledge on the local market and flowing market trends. Extensive retail experience providing customer service and client satisfaction. Store management. Employee hiring. Able to manage and oversee retail store, employees and meet consumer demands. Professional cleaner with the extreme attention to detail. Can clean in an efficient, thorough way. Skills

● Negotiations

● Marketing

● Open house coordination

● Open house preparation

● Real estate contracts

● Cleaning

● Sewing

● Retail sales

● Baking

● Packing products

● management

● starting and completing a job

● multitasking

● follow up

● communication

• Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.

• Inspected properties for listing accuracy and updated posts to maintain marketing integrity.

• Coordinated appointments to show marketed properties.

• Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.

• Communicated with clients to understand property needs and preferences.

• Educated clients on sales and buying processes and advised buyers on making decisions.

• Collaborated with loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.

• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages. REALTOR / Sales Associate, Russ Lyon Sotheby's International Realty - Nicole Hedges Prescott, AZ 2019 - Current

• Generated leads for sales through cold calls and referrals.

• Scheduled showings and tours for potential new clients.

• Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

• Drafted purchase contracts and necessary paperwork for property sales.

• Liaised between buyers and sellers to provide positive experiences for both parties.

• Worked closely with clients to facilitate appropriate loans and inspections. Realtor, Realty Executives Northern Arizona Prescott, AZ 2016 - 2019

● Same as above- previous job description.

Professional Summary

Work History

Professional Seamstress, Self Employed Antwerp, NY 1999 - 2010

• Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.

• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

• Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.

• Altered and hemmed garments to create custom-fitted styles.

• Drew patterns and cut fabric pieces, assembled and sewed to create wearable garment. Retail Store Owner / Operator, Prairie Town Grocery Mitchell, SD 2008 - 2013

• Trained and motivated employees to perform daily business functions.

• Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.

• Kept all building areas and equipment functional and well-organized to promote business performance.

• Capitalized on social media platforms to increase market awareness.

• Consulted with customers to assess needs and propose optimal Product or Service solutions.

• Stayed current with market trends to determine optimal pricing of goods. Employee / Baker, North Country Store Philadelphia, NY 2003 - 2004

• Mixed, proofed, shaped and baked dough for breads.

• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

• Replenished and rotated food items, following correct food cooling and storage procedures.

• Complied with all health and safety codes.

• Set heat and humidity temperatures for proof box.

• Cleaned and maintained kitchen equipment and oven.

• Packaged and labeled baked goods with accurate descriptions and ingredients.

• Served bakery customers daily with professional and effective customer service.

• Managed inventory, labor, expenses and other operational processes.

• Garnered five-star reviews.

• Filled out inventory and production sheets and informed head baker of stock levels. Midwife Assistant Northern New York region. 2002-2004

● Assisted head midwife in all areas of the homebirth experience.

• Assisted in successful births and helped provided an environment to increase happiness and health of newborns and mothers.

• Aided in watching vital signs, checked for comfort levels and monitored emotional states of mothers before, during and after labor.

May 1995 (Private School)

Cumberland Day School Altamont, TN

High School

12th grade education

Education

Professional Residential Cleaner Prestigious Wellesley Island and Watertown, NY 1995-2006

• Removed wastepaper and other trash from premises to designated area.

• Wiped walls, decorations, appliances. Vacuumed all carpet areas. Mopped all floors. Cleaned and disinfected bathrooms. Moved furniture to clean behind and underneath. Cleaned appliances and kitchen.

• Hand-dusted and wiped down furniture, fixtures and windowsills to keep areas clean and comfortable.

• Polished glass surfaces and windows.

● Understands client confidentiality and the security of customer’s and client’s information and personal life.

● Holds a fingerprint clearance card

Confidentiality

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