Chrissy Hawk

**** * ***** ***** ** Kansas City, MO 64151

816-***-**** adrsuz@r.postjobfree.com

OBJECTIVE

To obtain a position that will use my skills in the fields of marketing, communication, writing and general management. This position would involve responsibility, planning, coordinating and organizing, and affords opportunity for growth.

EDUCATION

Avila University, Masters of Business Administration, General Management, 3.7 GPA

Avila College, Bachelor of Science in Business Administration, Marketing, Cum Laude

EMPLOYMENT HISTORY

Homebridge Financial Services

Processor, Remote

June 2021-Current

Communicate with borrowers daily and guide them through the required documentation, explain fees/costs, follow-up daily with through written and verbal communication

Work with the borrower to gather financial information such as credit reports, verify the accuracy to determine creditworthiness, and complete the mortgage process

Order property and loan documentation such as appraisals, inspections, title searches, site surveys, contracts, and property tax records to help process mortgage loan files

Prepare and submit detailed loan packages to the lender underwriting department for approval or denial

Act as a liaison between applicants, mortgage brokers and loan officers, real estate agents, and mortgage lending underwriters to help further loan approval

Ensure loan files meet lending and regulatory guidelines and policies

Maintain detailed documentation of the process in our system - from origination to close

National Occupational Health Strategies

Project Coordinator/Financial Manager, KCMO

October 2004-May 2007

Initiated sales and managed client retention

Developed Human Resources Manual

Handled recruitment, training, hiring

Created Procedure Manuals for clients

Assisted in developing proposals

Built leads for potential new clients and acted as the point of contact for new and potential clients

Recruited clinic partners, communicated protocols to clinic partners

Resolved client concerns

Handled all accounts payable and receivables over $3 million/year and all company payroll

Managed and analyzed budgets

Functioned as a liaison between national call center staff, corporate staff, and clients

Provided flexibility by cross training for multiple positions

Researched clinic pricing and processes

Managed new/potential client information

Handled inside sales accounts/sales materials

Organized travel arrangements

BFI Waste Services of Kansas City

Residential Sales and Marketing Representative, KCMO

March 2004-October 2004

Created marketing materials for the district, door hangers, pamphlets, brochures

Handled sales, communication, problems for all municipalities and homeowners associations

Responsible for residential sales (over 32,000 customers)

Recruited new clients through walk-ins, cold calls, and direct mail

Managed client retention for residential customers

Involved in billing, credits, and relaying customer information

Avila University

Career Services Assistant, KCMO

September 2001-September 2003

Developed a Marketing Plan for Career Services Divisions

Created instructions sheets for Career Services technology

Conducted research and interacted with students to produce marketing strategies

Provided resume and cover letter assistance to students

Assisted in public relations

Facilitated in job searches

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