Travel Agent Sales Retail
Resume:
Carson, CA. *****
adrsm4@r.postjobfree.com
DAVIS.DANITA
OBJECTIVE
ACHIEVEMENTS
Successful sales and management professional with 15+ years’ experience in a sales retail environment. Implement cost measures to ensure operations remain within the company annual target. Maximize the bottom line performance through upgrading products, services, staffing, and controlling cost while increasing sales each year.
Torrance Goal ambassador – As the goal ambassador, I was designated to greet new employees on their first day. Train and mentor, he/or she in how to reach their cross-sell goals. (2010 Torrance was the only office to complete their cross-sell goal across the board)
I was asked to train nearby offices on how to be successful in cross-selling.
(Manhattan Beach, Culver City, and Inglewood)
Two Be Legendary awards in 2016 and 2017 (Texas)
Employee of the year 2011/2012 (California)
SKILLS & ABILITIES Management skills Problem-solving Improve employee work performance Retail Sales experience Commitment to the success Motivator
Effective Communicator Goal- oriented
Innovator
Prevent and correct work behavior environment
EXPERIENCE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA
Member Service Specialist:
(April 2007 to current)
Responsibilities: As a member service employee, I made a point to provide five diamond service to every member. Always performing my job with a smile while taking the extra steps to guarantee exceptional service assuring a totally satisfied member. Responsibilities: DMV, Domestic travel, Notary, Focus on Pipeline to monitor the employees’ goals to train them how to achieve the team goal as well as their personal goals, Travel Agent / California:
Single Agent for two different office locations (Inglewood, Ladera / Inglewood, Century Village)
Responsibilities: As a travel agent, my responsibilities are to give 5 diamond service to every member while offering advice on travel arrangements, processing payments, refunds, solving complaints, and following- up on member’s bookings to assure a totally satisfied customer.
Regional Administrative Assistant/ Texas:
Responsibilities: Assist the Regional manager with daily operations, File audit, company reports, marketing and fill-in for each office as needed. Travel Agent / Texas and California:
Responsibilities: As a travel agent, my responsibilities are to give 5 diamond service to every member while offering advice on travel arrangements, processing payments, refunds, solving complaints, and following- up on member’s bookings to assure a totally satisfied customer.
GLAMOUR SHOTS CORPORATION
Store manager/ Wilmington, D.E.
(July 1997 to 2006)
Responsibilities: Managing all the Northeast stores from New York to Maryland. Other duties were payroll, staffing, holding managers’ meetings, new employee orientation, marketing, and training on sales, photography, make-up applications. Christiana Care Hospital
Patient escort dispatcher/Newark D.E.
(February 1998 to 2001)
Responsibilities: Supervising a staff of 48 escorts to make him or her are assisting with patients, medication delivery, patient file, surgery pick up and deliver. Work closely with management to ensure that we displaying a level of excellence that hospital strives to stay top-notch.
BOSCOV’S DEPARTMENT STORE
Assistant Manager/ Seasonal Manager/ Wilmington D.E.
(July 1997 to March 1998)
Responsibilities: Supervising a staff of 12 employees, assisting with customer with purchase orders, control inventory, set-up schedules, retail sales, and lastly learn each position of the department to be ready to jump in and take care of the customer at all cost. TRUE COLOURS PRODUCTIONS
Lead Stylist/Atlanta, GA. And Las Vegas, NV.
(June 1995 to July 1997)
Responsibilities: Specialized in dressing hair according to the latest style, period, or character portrayal, following instructions of the patron, Assistant Make-up artist for Motion pictures, TV, and print.
BEAUTY EXCELLENCE
Assistant Salon Manager and Lead hairstylist
(Jan. 1994 to June 1995)
Responsibilities: Overseeing company operations as well as supervising cosmetology-related services and ensuring that the salon is clean, organized, and well-staffed.
Other responsibilities were taking care of my own clientele, payroll, marketing, and ordering products for Salon services.
EDUCATION UNIVERSITY OF PHOENIX (GARDENA, CA.) JULY 2011 TO JUNE 2014
(Bachelor Degree in Business Administration and Management) Graduated with honors (GPA 3.948)
Page 2
JOHN PERI BEAUTY COLLEGE (LOMITA, CA.) GRADUATED 1994
(Licensed Make-up artist, Manicurist, and Massage Therapist) FLAVIO’S BEAUTY COLLEGE (TORRANCE, CA.) GRADUATED 1993
(Licensed in Cosmetologist)
GARDENA HIGH (GARDENA, CA.) GRADUATED 1992
(High school diploma)
Graduated with honors (3.927)
REFERENCES LYN LETA
Store Manager/ Piercing Pagoda
Dyonne Beranek
7 luxe Bridal/Owner
Page 3
Contact this candidate