Customer Service Time Work
Resume:
ANGELA BAULKMAN
P.O. Box ****
Bainbridge, Georgia 39818
*************@*****.***
EDUCATION
****-**** **** ********** ******, Alabama
Master's Degree in Business Administration 3.7 GPA
2001-2003 Valdosta State University Valdosta, Georgia
B.A. Degree in Business Administration 3.5 GPA
1996-1997 Bainbridge College Bainbridge, Georgia
A.A. Degree in Business Administration 3.5 GPA
1989-1991 Bainbridge College Bainbridge, Georgia
A.A. S. Degree in Computer Information System 3.5 GPA
WORK EXPERIENCE
2008-Present Decatur County Board of Education Bainbridge, Georgia
Middle School Teacher
Certifications until 6/30/2028: Middle School Math, Middle School Reading,
Business Education
Develop grade-level lesson plans
Take attendance
Grade papers and enter grades into computer software
Attend necessary workshops/trainings to meet common core standards for teaching
Monitor student's learning and safety
Develop Student Learning Objectives
Maintain effective communication with peers, administration, students and parents
2007-2008 Bainbridge College Bainbridge, Georgia
Job Placement Coordinator
Contact local Department of Employment for available jobs
Post jobs on the Bainbridge College website
Contact students who meet necessary criteria
Assist students with resumes, cover letters, and applications
Update student employment status for Bainbridge College Office of Institutional Research
2004-2007 Bainbridge College
Director of Special Services
Supervise work of personnel assigned to various programs
Develop budgets and supervise expenditures for New Connections to Work, Georgia Fatherhood Program, and Workforce Investment Act.
Write and administer grants for Workforce Investment Act, New Connections to Work, and Georgia Fatherhood Program
Develop and maintain collaborative relationships with the community
Organize and teach workshops
Recruit new students and assist in retention of students
Assist students with admission, financial aid, and class schedules
Assist students in Job search and follow up
1983-2004 Amoco Fabrics/American Fibers and Yarns Bainbridge, Georgia
Various positions including:
Operation Support Analysis
oPurchase necessary computer hardware and software
oMaintain company databases in Microsoft Access
oPerform daily backups for Work in Process and Finished Goods files
oSupply computer training for employees
oNetwork Administrator for user accounts
Create user accounts
Provide access to necessary directories
oArrange for repair/replacement of computer hardware and peripherals
oTroubleshoot computer-related problems
Manage part replacement and replace parts
Provide customer assistance and customer service for plant personnel when computer problems have been resolved
Provide network support by running necessary cables to computer hubs to computers
oProject management for computer-related plant needs
Hire additional help
Purchase necessary equipment
Provide a time-line for project completion
Arrange payroll
Computer Coordinator
Assistant Buyer
oTake phone calls and orders from vendors
oCreate and modify contracts with vendors
oPurchase supplies needed for the plant for Work in Progress
oPurchase supplies needed for the plant for each department
oDo periodic inventory and provide inventory worksheets for Finished Goods and Work in Progress
oResearch vendors for projects
oInput necessary data in SAP
Shipping Clerk
oArrange pick up and delivery of loads from the plant
oProvide necessary paperwork for truck drivers
oEnter shipping information in the computer
oTake pictures of the loaded trucks before they left the plant for proper weight distribution
oMaintain shipping logs for plant during shift
Production Scheduler
oTake orders from customers
oCheck Work in Progress to schedule production
oRun batch reports to make sure the information was up to date
oMove inventory from work in progress to finished goods in the computer
oSchedule lines to run production based on customer requests
Quality Assurance Lead Inspector
oTake random samples from the production line to ensure quality based on customer expectations
oRun quality checks on work in progress product
oProvide feedback to the machine operator
oLog lab checks in the log book
oProvide additional lab checks for production lines which are producing products that are out of customer specification
SKILLS
Computer Skills
Proficient in Microsoft Office - Word, Excel, PowerPoint, Access, Publisher, Google
Communication Skills
Customer Service
Typing Skills - 70 WPM
Cooperate and get along well with others
Creative and innovative thinker
Contact this candidate