Tara Ashley Reed

*** *** ****** **********, ** **947

Cell: 909-***-****

adrsij@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated hospital/health care administrator seeking a creative working environment that is mission driven. Over 14 years’ experience in health care with a BSHA who has strong organizational skills, able to perform and prioritize multiple tasks, proactive problem solver, highly resourceful as a team player as well as the ability to be extremely effective independently.

SKILLS

* Expert level oral/written communication * HIPAA compliant

* Strong organizational skills * Data management

* Proactive problem solver * High performance goals

* Strong decision-making capability * Ability to meet deadlines

* Excellent multi-tasking ability * Exercises good judgment

* Highly resourceful team player * Realistic balance/priorities

* Highest level of customer/client service/response * Strong interpersonal skills

* Self motivator * Employee Reviews

* Training Lead/Training Showcases * Supervising/motivating teams

* Microsoft Word/Excel/Power Point * Workflow Charts

WORK HISTORY

Lead HIM/Medical Receptionist, 09/2020 to 05/2022

Riverside San Bernardino County Indian Health Inc.- 909-***-****

11980 Mt. Vernon Ave. Grand Terrace, CA 92313

Administrative office procedures

Office manager

QI/HIM studies

Quality Management (Complaints/Concerns)

Encounter Unlocking/Data Quality

Subpoena Processing

Compliance Reporting

Ordering office supplies

Archiving and records management

Meeting management

Coaching and Mentoring

Employee motivation

Organization/Supervising skills

Lead medical receptionist trainer

Lead HIM trainer

Lead Call Center trainer

Annual Employee Reviews

Staffing Coverage

Patient Services/Patient Registration Clerk/Medical Reception, 09/2015 to 09/2020

Riverside San Bernardino County Indian Health Inc.-11555 Potrero Rd. Banning, CA 92220

Screened all uninsured patients to determine eligibility in state/federal programs.

Scanned Documentation into EHR/RPMS Systems.

Applications completed for Medi-Cal/Covered California/SSI/Disability etc.

Maintained computer and physical filing systems.

Received, screened, and routed incoming calls.

Met challenging quotas for productivity and accuracy of work.

Created reports and presentations.

Provided complete meeting support including preparing materials and taking notes.

Leveraged advanced skills and training to support operational needs of multiple departments.

Utilization Review Clerk, 03/2012 to 09/2015

Riverside San Bernardino County Indian Health Inc.-11555 Potrero Rd. Banning, CA 92220

Referred patients to specialty medical offices depending on their physician’s diagnosis and recommended treatment plan.

Scanned Documentation into EHR/RPMS/NextGen Systems.

Coordinated with Purchased Referred Care/Contract Care and different insurance companies for patient’s continuity of care.

Met challenging quotas for productivity and accuracy of work.

Maintained computer and physical filing systems.

Received, screened, and routed incoming calls.

High workload/volume of work, organization and prioritizing skills were maintained.

Patient Services/Patient Registration Clerk, 09/2007 to 03/2012

Riverside San Bernardino County Indian Health Inc.-11555 Potrero Rd. Banning, CA 92220

Screened all uninsured patients to determine eligibility in state/federal programs.

Scanned Documentation into EHR/RPMS Systems.

Applications completed for Medi-Cal/Covered California/SSI/Disability etc.

Maintained computer and physical filing systems.

Received, screened, and routed incoming calls.

Met challenging quotas for productivity and accuracy of work.

Created reports and presentations.

Provided complete meeting support including preparing materials and taking notes.

Leveraged advanced skills and training to support operational needs of multiple departments.

Medical Assistant/Front Office Reception, 08/2006 to 09/2007

Loma Linda University Health Care-350 Terracina Blvd. Redlands, CA 92373

Pediatric Medical Assistant

Cross-trained for front and back office

Pediatric vitals/immunizations

Ordering supplies for clinic

Trained/Mentored new employees

Team player

Records management

Data entry

EDUCATION

Degree: BSHA, 7/2020

University of Phoenix-Phoenix, AZ

Certificate: Medical Assistant, 8/2006

Concorde Career College-San Bernardino, CA

High School Diploma: 6/2004

Independent Study-Banning, CA

CERTIFICATIONS/DEGREES

Bachelor’s Degree in Healthcare/Hospital Administration

Medical Assistant

Certified CPR/First Aid

Certified Covered California Enrollment Counselor

T.A.S.C. Suicide Prevention Certificate (Living Works Connect)

ADDITIONAL TRAINING

At Riverside San Bernardino County Indian Health Inc. I was cross trained in Medical Reception, Behavioral Health Services Reception, Utilization Review/Referrals, Patient Registration, Patient Services, HIM (Medical Records), and Data Managing/Scanning. I was also sent to CHIA (California Health Information Association) Trainings, along with LIHEAP and TANF (Social Work) trainings during my employment with this company. I love learning new things and keeping busy. I have a very strong work ethic, and any company I work for I give my very best. Thank you so much for your consideration.

References Available Upon Request

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