Data entry

Virginia Bruhn

Staunton, IL ***** *******@*****.***

***/***-****

Highly experienced administrative/customer service/sales professional looking for a new challenge with an organization with a strong social mission.

Skills

Ability to prioritize and resolve conflicts

Strong computer and database knowledge

High understanding of confidentiality

Experience in managing deadlines

Exceptional one on one client connection

Authorized to work in the US for any employer

Work Experience

Program Consultant

Byrider - Wood River, IL

February 2019 to Present

•Make phone, email or text contact using CRM providing the highest level of customer service.

•Accurately complete timely applications to provide to CNAC and explain byrider credit program.

•Advise clients of application results, building an approval pathway for those rejected and assistapproved customers with acquiring full cover insurance.

•Present preliminary paperwork to clients which includes payments, payment method and CNACpayment guidelines.

•Sell cars and maintain a high Google review.

Licensed Sales Producer

Cerame Auto Group Insurance - St. Louis, MO

February 2018 to February 2019

•Conduct needs-based customer policy reviews and update coverage.

•Sell and bind all property and casualty products.

•Achieve sales goals through leads and referrals.

•Verify current insurance for car deals within the dealership.

•Process payments according to Allstate policy.

•Maintain accurate information in Allstate databases and files.

Program Consultant

JD Byrider - Wood River, IL

February 2016 to February 2018

•Make phone, email or text contact using CRM proving the highest level of customer service.

•Accurately complete timely applications and provide to CNAC and explain byrider credit program.

•Advise clients of application results, building an approval pathway for those rejected and assistapproved customers with acquiring full cover insurance.

•Present preliminary paperwork to clients which includes payments, payment method and CNACpayment guidelines.

•Sell cars and maintain a high Google review.

Store Manager

CATO'S Fashions - Alton, IL

February 2015 to August 2016

•Serve as Store Manager of the Oakville, MO (9 months) and Alton, IL (4 months)locations.

•Managed scheduling, staff supervision, selection and hiring, training, customer service, POS system,cash handling, visual displays, shipments and receiving, damages, and markdowns.

•Held accountable for inventory P/L goals, daily sales goals, ADS, community relations, marketing,special events, store maintenance and day to day opening and closing.

Office Manager

Advanced Medical Weight Loss RX - Glen Carbon, IL

August 2015 to January 2016

•Recruited and hired staff, supervising up to 7 employees

•Dealt with all client issues, resolving them in a manner following office policy. Worked with all vendors,as well as the landlord, to ensure fairest prices. Ordered all supplies.

•Provided back up for front desk and receptionist as needed.

Greenhouse staff

Market Basket - Edwardsville, IL

April 2013 to June 2014

Responsibilities

•Design in store product and merchandise displays to promote sales.

•Provides customer service with a smile and a willingness to help.

•Answer customers questions.

Education

none in Court Reporting

Midwest Business College - Peoria, IL 1978 to 1980

Certifications and Licenses

Illinois and Missouri property and casualty insurance

April 2018 to May 2020

State of Illinois and Missouri property and casualty license.

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