Pamela Sands

Business and Healthcare Professional

Anderson, IN 46012

adrseq@r.postjobfree.com

+1-765-***-****

I am a very diverse person and enjoy various career positions enthusiastically. Forever wanting to learn and enjoying new adventures in life, is what it's all about. Authorized to work in the US for any employer

Work Experience

Licensed Insurance Agent

BCS Insurance Group, Inc - Muncie, IN

October 2021 to July 2022

I sold Auto, Renters, and Homeowners Insurance policies. I also serviced policies daily. I am in the process of completing my Health and Life policy licensing also. Customer Care Specialist

First Merchants Bank

January 2021 to July 2022

Answer calls and help with customers banking concerns and needs. Certified Medical Assistant

Community Physicians Network - Pendleton, IN

July 2018 to March 2019

PRN Certified Medical Assistant - Rooming, vitals, injections, procedures, medication refills, referrals, labs Private Caregiver

Private party directly - Selma, IN

January 2018 to June 2018

Care of private female with various injuries resulting from a MV accident. Assisted with mobility, medications, doctor appointments, testing appointments, and vitals checks. Medical Assistant/Customer Service Representative/ CPAP Customer Service Representative DME/CPAP Reorder/Medical Assistant/Front Office

Ascension

January 2017 to January 2018

St. Vincent /St. Vincent Home Medical

January 2017 to January 2018

The company is closing our department. Fill DME prescriptions, fit for Compression stockings, dispense wheelchairs, walkers, crutches, fit for various braces. Educate and dispense nebulizers and Oxygen/ supplies. Call and troubleshoot CPAP patients re: supplies and issues, also walk-in patients. Medical Assistant/Front Office

Medical Clinic

Rehabilitation Technician

LifeSpan / Harbour Manor

April 2016 to January 2017

April 2016 to January 2017

I worked with the Rehabilitation Patients for their treatments and therapy. Also maintain clean environment and supplies necessary for therapies. Position ended due to budget downsizing. Agent/CSR

CNA / Rehab Technician

EHR

November 2015 to March 2016

vitals, scheduling, assist physician, misc tasks, community involvement goal oriented. Accomplishments Help with establishing new office to community. Skills Used Miscellaneous office skills such as computer, EHR, scanning, faxing, communications, office organization. CNA / Rehab Technician

Licensed Agent, Customer Service Representative

Acceptance Insurance - Anderson, IN

March 2014 to November 2015

March 2014 to November 2015

Responsibilities Write and quote insurance polices, modify per insured's requests, accept payments and do the daily deposits, make calls to our insureds for payment reminders. Accomplishments Continually educate the public on insurance needs for protection. Generate growing client base. Skills Used Excellent customer service, organizational, office routine, Mocha, Outlook, Word, I-stream Banking Claims Adjuster

USAA - Anderson, IN

January 2020

Property and Casualty Licensed Claims Adjuster

Certified Medical Assistant (CMA)

Community Health Physicians Network - Anderson, IN July 2018

Answer inbound calls regarding claims of Automobile policies, ie. innate a claim, field other various questions regarding Property claims, coverages, etc. Education

Associate of Health Science Nursing in Registered Nursing MedTech College - Indianapolis, IN

Associate of Applied Science in Medical Assisting

Indiana Business College

Certificate in Nursing Assistant

Ivy Tech Community College - Anderson, IN

Skills

• CNA (10+ years)

• Healthcare (10+ years)

• HHA (10+ years)

• Medical Assistant (10+ years)

• Care Giver

• Direct Care

• Home Health

• Home Care

• Personal Care

• Medication Administration

• Excel

• Medical Office Experience

• Microsoft Word

• Microsoft Office

• Customer Service

• Sales Experience

• CPR Certified

• EMR

• Epic

• Injections

• Patient Care

• Vital Signs

• EKG

• CPR

• Administrative Support (10+ years)

• Front Desk

• Microsoft Outlook

• Patient Service Experience

• Administrative Experience

• Scheduling

• EHR

• Filing

• Receptionist

• Medical Records

• Data Entry

• Data Collection

• Typing

• CPT Coding

• ICD-10

• HIPAA

• Developmental Disabilities Experience

• Serving Experience

• Caregiving

• Anatomy Knowledge

• Hospital Experience

• Medical Scheduling

• Insurance Verification

• Insurance Verification

• Physiology Knowledge

• Triage

• Computer Operation

• Medical Billing

• Clerical Experience

• Medical Terminology

• Phone Etiquette

• Merchandising

• Insurance Sales

• Vital Signs Experience

• EMR Systems

• Desktop Support

• Time Management

• Computer literacy

• Microsoft Excel

• Firewall

• Salesforce

• Medical Coding

• Computer Networking

• Active Directory

• Optical experience

• Sales

• Basic math

• Occupational health

• Documentation review

• ICD-9

• Help Desk

Certifications and Licenses

CPR/First Aid

CPR

Certified Nursing Assistant (CNA)

First Aid

Certified Medical Assistant

AED Certification

Insurance Producer License

Property & Casualty License

Assessments

Filing & Organization — Highly Proficient

March 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Attention to Detail — Proficient

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Medical Assistant — Highly Proficient

February 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Receptionist — Expert

September 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert

Verbal Communication — Familiar

August 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar

Scheduling — Familiar

August 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Electronic Medical Records: Best Practices — Highly Proficient July 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Patient-Focused Care — Expert

May 2018

Measures a candidate's ability to address concerns and use sensitivity when responding to needs and feelings of patients.

Full results: Expert

First Aid — Highly Proficient

May 2018

Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient

Medical Terminology — Highly Proficient

March 2020

Understanding and using medical terminology

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

June 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Medical Assistant, CNA, HHA, Healthcare professional, Caregiver, Customer Service, Insurance, Scheduling, Referrals, Medication Refills, Point of Care Testing.

Contact this candidate