Administrative Assistant Customer Service
Resume:
Rosie Avila
Santa Maria, CA 93458
adrsbf@r.postjobfree.com
Career Objective:
Interested in a Administrative Bilingual position for a company who will benefit from my skills and experience.
Skills:
- Faxing - Customer Service Skills - Keyboard
- Filing - Mail Sorting & Management - Telephone Management
- Photo Copier/Scanner - Accounts Payable - Bilingual (Spanish/English)
- Management Skills - 10 Key - Internet Access Skilled
- Computer Skills (Excel, Word, Famous, Outlook, C.D.M.S., Labworks, Mas 200, Publisher, TN 2000, Scanner, Web site drafting, I.D. Maker, Win Team, Navision, Quickbooks, filing in the cloud, company intranet, Kronos (for payroll), Ceridian, ComData. Oracle, InteliDealer, Certify, S2, Talent Link, )
Professional Experience:
H. R. Specialist – ResCare April 2020 – Current
Responsible for:
Using Talent Link program to contract employees
Using Enterprise program to do onboarding hire and terminate employees
Scheduling CPR and maintaining record
Post open vacancy req’s
Use social media to report vacancy’s
Conduct Orientations
Record keeping of all Injury’s & Accidents – with: Doctors notes (work status reports) and DWI forms and all Worker’s Comp documents
Record keeping for Correction Actions for all employees
Record keeping of all Orientation forms such as I9, W2 and employee orientation documents
Record keeping of all employee online trainings
Responsible to using social media to place job announcements such as: Indeed, Ziprecruiter, Facebook, and other locations
Record keeping of all candidates such as: interviews per wk, hires per wk, term per wk.
Many other H. R. Duties.
Administrator -RDO Water 2-2019 to March 2020
Responsible for:
Opening and Closing work orders
Responsible for scheduling all tape retrieval
Responsible for employees timekeeping on work orders
Scheduling maintenance on vehicles
Ordering supplies for office and vehicles
Responsible for Petty Cash and Bank deposits
Responsible for scanning checks for deposits
Responsible to draft credit to customers
Assist on onboarding with new hires
Sick time calculations
Payroll Specialist-H. R. Specialist AR – SunOpta/Sunrise Growers --- 2 years 2-2017 To 1-2019
Responsible for:
Time keeping of all 600 employees using Kronos
Sick time calculations
Vacation time calculations
Informing the employee of garnishment orders
Onboarding over 1000 new hire employees in a computer base system.
Print payroll reports for: pay increase, department increase, garnishments such as: insurance deductions, cort ordered garnishments etc
Print out employee time sheet reports for supervisors review biweekly
Draft employee verification repot letters
Assist in recruitment for the employment season
Input labor calculations in a spread sheet and distribute to different department for labor cost and review
Print and deliver time sheets at week ending for employees review and collect the time sheet with employees and supervisors signature and file
Update all personal information such as address change phone number.
Set up employee direct deposit request
Mass lay off or terminations
Assist in translations (English/Spanish)
Call Employees for any shift changes. Call in to work or off for no work.
Assist the new hire orientation with training materials and review new hire paperwork
Set up, issue every new hire a pay card and assist employee on activating the pay card using ComData
Responsible for all employee files.
Brain storm some of my ideas with the H. R. Team on my recruitment stills
Assisting Safety department in paperwork. Such as workers comp and doctors scheduled appointments.
Office Manager – Growers Transplanting -- 5 months 9-15 to 1/16
Responsible for:
Receiving planting seed and logging into computer to receive a reference number
Invoicing customer for transplanting labor and plants
Calculating all transplanting records and inventory on plants
Printing weekly seeding schedule for seeding line
Reviewing all time cards and labor invoices for the plant.
Payroll Clerk/Human Resource Specialist – Freitas Brothers --- 9 months 2/15 to 8/15
Responsible for:
All time cards timekeeping, using famous to enter regular work timekeeping hours and final checks
Calculate and schedule deductions such as child support – Tax Burrell and insurance deductions
Calculate vacation and sick leave
Responsible for new hire forms and insure they are completed correctly
Schedule new hire physical exams and receive the results
Inform the new hire of all insurance information they might have
Set up and conduct new hire training orientations
Set up and conduct monthly safety training and forms for employees
Set up all FMLA forms and information
Fill out workers comp forms and Incident reports
Manage workers comp employee doctor appointment schedules and paperwork
Cost accounting all payroll related wage hours
Process new hires, terminations and rule violations
Translate documents from English to Spanish with other administration duties such as filing, faxing, answering phones etc.
Human Resources Specialist – Ameri-kleen, Arroyo Grande, CA -- 5 years - 12/09 to 5/14
My duties included but were not limited to:
Reviewing employment applications
Conducting reference checks
Scheduling interviews, drug screening, background checks
Contracting employees and terminations
Inform all employees the company policies
Translating (Spanish/English) company forms and assisting with filling out job applications
Travel to other city locations for recruitment
Attend many H. R. trainings to refresh on new H. R. Laws and requirements
Contract temp agencies for personnel
Contract other media for recurrent assistance
Hand out pay checks and W-2 forms, print pay stubs
Responsible for pay employee pay increase
Responsible for preparing all new hire packets
Responsible for informing attend EDD hearings
EDD of all employee status changes such as hired or termination
Responsible of correcting timekeeping payroll
Responsible for requesting lost or final pay checks
Responsible for assisting child support garnishments, workers comp, FMLA
Workers Compensation claim form
Responsible for all workers injury doctor appointments, receive works status reports, employee injury progress
Employee mileage reimbursements
Employee medication reimbursements, document employee days off for work injury
Update all forms and information on employees health and safety progress in company’s personnel files,
Conduct many safety trainings for employees,
Responsible for employees vacation information
Along with other administration duties such as filling, faxing telephone and inputting information in the company computer.
County of Santa Barbara Program Assistant – SMOOTH INC/AGVAN, Santa Maria, CA -- 2 Years - 6/07 to 10/09
My duties included but were not limited to:
Website drafting
Document drafting
Translating
Telephone management
Newsletter drafting
Schedule vehicle maintenances and inspections
Responsible for driver personal files
Responsible for vehicle files
Driver & passenger survey
Printing GPS location
Responsible for fare accounting
Attending & preparing in community events.
Administrative Assistant – Vinquiry Inc, Santa Maria, CA 3 years – 01/04 to 05/07
Responsible for:
Petty cash
Drafting sales orders
Drafting work orders
Shipping and receiving
Telephone services
Customer services
Knowledge of lab & wine products
Assist accounts payable
Log in new accounts on Lab works & Mass 200, warehouse storage.
Accounts Payable – The Pictsweet Company, Santa Maria, CA -- 2 Years – 03/02 to 01/04
Responsible for:
Processing all invoices for payments
Review all statements for history payments
Request invoice credits if applicable
Telephone management
Assist with cost accounting
Mail management & sorting
Translation (English-Spanish)
Process pesticide reports into C.D.M.S. system and other office administration duties.
Human Resources Specialist – PacFresh Produce Inc, Santa Maria, CA -- 3 Years – 2/99 to 3/02
Responsible for:
Translate office forms & documents in Spanish & interpret
Draft employment verification
Processing child support & other withholding orders
Managing unemployment & worker comp claims
Process discipline notices & employee status changes forms
Print employee badges
responsible for employee personnel files
Assist in insurance information
Assist H. R. Director, assist payroll & other administration duties. Able to multi-task, meet multiple & conflicting deadlines & work well under pressure, team player,
Administrative Assistant – R. W. Scott Construction Inc. Santa Maria, CA -- 3 Years -- 2/96 to 1/99
Responsible for:
Setting up new documents in word or excel
Scheduling appointments
Review and update contract files with insurance
Drafting preliminary notices
Typing bids and updating equipment list
Updating employee personnel files
Arranging company events
Handing and mailing paychecks to employees, closing, mail sorting, faxing, filling, telephone management while providing excellent customer service with all customers and clients.
REFERENCES & PORTFOLIO AVAILABLE UPON REQUEST
Rosie Avila
1240 W. Bethel Lane
Santa Maria, CA 93458
adrsbf@r.postjobfree.com
I encourage you or your department to contact my list of references at your convenience. My references will be able to enhance my experience, qualifications and duties in detail within my career.
Dena Erpenbock Bricia Gaeta
Payroll Specialist H. R. Specialist
Arroyo Grande, CA Santa Maria, CA
Amalia Castillo Mario Pena
Administrative Office Professional Human Resource Manager
Lompoc Bakersfield, CA
Angie Duran Misty Valencia
Human Resources Specialist Bookkeeper
Oxnard Grover Beach, CA
Contact this candidate