FARKHANDA JABEEN

**** **** ****** *** ********, Il 60085 224-***-**** ·

adrs8s@r.postjobfree.com

Pharmacy Technician with over 18 years of Pharmacy experience. Areas of expertise retail pharmaceutical environments, familiarity with third party health insurers. Proven ability to remain calm and handle emergencies, take direction well, and work successfully with diverse patient population. Detailed oriented with strong problems Solving, caring attitude, communication, interpersonal and teamwork skills. Fluent in English and Urdu. Basic language skill in Spanish.

SKILLS

Customer service experience

Answering phone calls

Problem-solving

Ability to make independent decisions

Ability to maintain confidentiality

Time management

Knowledge of proper drug handling and

storage practices

Processing and dispensing medications

Courteousness

Task prioritization skills

Ability to operate devices such as scan guns, tablet counters, and cash registers

Knowledge of pharmacy information systems

Performing inventory audits

Purchasing supplies and medication

Processing patient insurance

Written and oral communication skills

A keen eye for detail

Reading and interpreting physician’s medication orders

Computer proficiency

Math proficiency

EXPERIENCE

2006 – 2010, 2017 – 2020

CERTIFIED PHARMACY TECHNICIAN (CPHT), USA, WALGREENS CO.

Understanding of 3rd party insurances and follow through of insurance related issues

Resolves insurance related issues and assists patients with various forms of financial assistance

Answers, resolves and triages inbound inquiries

Interpret and enter prescriptions

Identifies medications requiring special storage handling such as hazardous medications, refrigerated medications

Identify and assembling supplies necessary for selected medications such as sharps containers, needles, syringes

Communicates directly with patients over the phone to assist them in the awareness of their medications

Inventory Control (maintaining a lean inventory)

Ordering medications and supplies using applicable technology

Actively participates in process improvement timelines initiatives

Professional filling of prescriptions (right medication, right dosage, right amount)

2002 – 2006

PHARMACY TECHNICIAN, WAL-MART PHARMACY

Assisting the pharmacist, prescription intake and insurance billing

Received prescription orders from telephone, drive-through as well as in person

Preparing the medications according to the standards of quality and guidelines of the pharmacy

Consult the Insurance companies for payments issues

Preparing admixtures and compounding medications

Entering the prescription orders on computer and filling it

Maintaining the record of drug interactions and prescriptions on computer

Assisted in prepackaging as well as labeling of the medications

Maintaining the track drug inventories on computer

Communicate with administrative health personals for accuracy of the records

EDUCATION

MAY 2008

ASSOCIATE DEGREE IN BIOLOGY, VALENCIA COMMUNITY COLLAGE

MAY 2002

GRADUATION, POINCIANA HIGH SCHOOL

Certified Pharmacy Technician (CPHT), USA

License No# 4901—070*-****-***

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