Devanity Griffin

Professional experience

Greenville, SC 29687

adrs6z@r.postjobfree.com

+1-864-***-****

Qualifications

• Profound knowledge of medical terminology and HIPAA Compliance, patient services, assisting with care, knowledge of several EMR systems

• Proven knowledge with medical billing, insurance rules, hospital, and coding clinical procedures

• Possess exceptional communication and customer service skills, medical transcription

• Knowledgeable of operating office machines and handling administrative duties

• Detail oriented and multitasking skills, ability to work efficiently with minimum supervision

• Experience with ICD-9, CPT, Genesys Software, Spring Charts EMR, Practice Fusion EMR, Medisoft EHR, Epic EHR, connect care

• Proficient with Microsoft office, professional interpersonal phone skills

• Worked closely with the department manager to provide administrative support to multiple physicians

• Customer service/technical support

Authorized to work in the US for any employer

Work Experience

Customer Service Associate temporary

Its fashion - Greenville, SC

July 2019 to December 2019

Process stock to the sales floor, Cashier

Count down registers and make deposits, customer service Medication Resident aide

Brookdale Senior Living - Greenville, SC

January 2016 to October 2018

Record vital signs, such as temperature, blood pressure, pulse, respiration rate, as directed by nursing staff, assist with the care for mental health residents, dementia residents, Alzheimer residents Monitored food and liquid input/output

Administered and accurately recorded the administration of medication Routinely inspected, cleaned, and monitored equipment, supplies to ensure safety, change adult briefs and assisted with bathing

Answer calls at switchboard

signal lights, bells, or intercom systems to determine patient needs.

Godshall agency

Bon Secours ST. Francis Ambulatory Care Greenville, SC 04/2015- 09/2015 temporary position Data abstraction for several clinics and private practices affiliated with St. Francis for the change over to the new EHR connect care system.

Changing from several EHR systems such as Allscripts, Epic, Greenway, Medisoft etc. Scanning in last office visits, medicare annual wellness notes Strong sense of professionalism exhibited by remaining positive, calm and composed under pressure Remains focused and poised despite criticism and setbacks Professional and/or personal technical troubleshooting experience Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution

Computer user skills including strong keyboarding skills, multi tasked through different programs Medical/CMA/clinical/scheduler

The Smith Center for Cardiovascular Wellness - Greenville, SC July 2010 to September 2015

*manage a high volume of calls timely in a polite and professional manner.

*obtain accurate information from caller, proper notation and routing of calls throughout the office, and scheduling appointments.

• Answered the phone and recorded messages for the physician

• Managed administrative duties such as faxing, filing, and documenting important information

• medical billing, Processed Medicare/Medicaid and several other insurance company co pays and deductibles

• Documented and logged prescription refills for patients

• Assist in all payroll endeavors such as processing the necessary paper work for insurance, hours etc.

• Making sure that patients are informed and educated about important documents that are needed to be filled out prior to being seen by the physician.

• Verify and enter patient’s insurance information for the billing department

• Process medical record requests with filing payments for them

• Effectively checked electronic blood pressures, Prepped stations and accurately weighed patients for geriatric patients, patient services assisting with care and treatments

• Help the physician with procedures like ear wax irrigation, cysts removals etc

• Scan important documents and information into patients charts through EHR Take payments from patients to pay for whatever services were administered Customer Service Representative/sales

Gannett - Greenville, SC

December 2006 to May 2009

Generated and processed newspaper subscriptions, via 800 customer service line Processed over 100 calls daily, covering 3 states to ensure accurate pricing Consistently recognized for effectively meeting all customers needs

Processed billing, and some collections quickly and calmly to resolve accounting issues from disgruntled customers

Education

Bachelors in Healthcare Administration

Ashford University - Clinton, IA

October 2013 to May 2018

Associates Of Applied Science in Healthcare Administration Virginia College - Greenville, SC

2011 to 2013

Skills

• administration, billing, computer proficient, caregiving, Microsoft excel, powerpoint, word processing, accounting, quickbooks (5 years)

• Med Tech

• CPT Coding

• Medical Billing

• ICD-9

• Epic

• Medical Records

• EMR Systems

• Patient Care

• HIPAA

• Medical Terminology

• Transcription

• Allscripts

• Medical Scheduling

• Medical Coding

• Clerical experience

• Research

• Insurance Verification

• Anatomy Knowledge

• ICD Coding

Links

http://www.linkedin.com/pub/devanity-griffin/76/b24/992/Edit Awards

The Dean's List Achievement

October 2011

The Dean's List Achievement

June 2012

The President's List Achievement

April 2012

The President's List Achievement

October 2012

The President's List Achievement

April 2013

The President's List Achievement

September 2013

Assessments

Delivery Driver — Highly Proficient

September 2019

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Reliability — Proficient

September 2019

Tendency to be dependable and come to work

Full results: Proficient

Data Entry — Proficient

September 2019

Entering data quickly and accurately.

Full results: Proficient

Nursing Aide Skills — Highly Proficient

October 2019

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient

Nursing Aide Skills — Familiar

November 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Familiar

Customer focus & orientation — Familiar

May 2022

Responding to customer situations with sensitivity Full results: Familiar

Technical support — Completed

December 2021

Performing software, hardware, and network operations Full results: Completed

Customer service — Proficient

December 2021

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Expert

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Home health aide skills — Highly Proficient

April 2021

Providing care to patients in a home setting

Full results: Highly Proficient

Delivery driver — Expert

December 2021

Interpreting instructions or signs and solving problems Full results: Expert

Nursing assistant fit — Familiar

February 2021

Measures the traits that are important for success for nursing assistants Full results: Familiar

Attention to detail — Proficient

September 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Data entry: Attention to detail — Highly Proficient December 2020

Maintaining data integrity by detecting errors

Full results: Highly Proficient

Sales skills — Familiar

November 2020

Influencing and negotiating with customers

Full results: Familiar

Caregiver fit — Highly Proficient

April 2021

Measures the traits that are important for successful caregivers Full results: Highly Proficient

Working with MS Word documents — Familiar

May 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

The National Technical Honor Society at Virginia College in Greenville March 2013 to Present

This group is designated for the honor students at Virginia College maintaining a GPA of 3.67 or Higher, which involves all types of community service volunteering opportunities for the students. Additional Information

Accomplishments and Volunteer Experience

*Received certification through the National healthcare Association for a medical administrative assistant

•National Technical Honor Society, Virginia College of Greenville

•Phi Beta Lambda FBLA, organize and raise money for the March of Dimes Foundation

•Harvest Hope Food Bank, handle administrative and logistics duties

•Presidents list and Deans list award recipient for several terms, Virginia College of Greenville

•The National Kidney Foundation Patient Empowerment Workshop, helped with registration work, Greenville SC

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