Joshua D. Rosen

*** ********* **. ********, ** **401

adrs5z@r.postjobfree.com

931-***-****

Introduction

I am a Licensed Insurance Agent, with skills in insurance assessing, whether providing information about products, services, or pricing to insureds, and am fully competent explaining the policies and claims process thoroughly to provide the insureds reliable insurance. As well, I have my Texas Adjusters License, which is reciprocal in 46 States. I have my Kentucky Adjuster License as well. I can apply for any additional licenses if needed.

I have been trained in the insurance field with a multitude of knowledge as an Agent selling the product by providing reconstruction estimators for insured’s properties whether residential or commercial, to quoting the insured’s auto liability coverage, to quoting contractor’s commercial liability coverage, to quoting families life coverage, to quoting SR-22 auto coverage, to servicing the product as an Adjuster for claims made on the product and explaining to the insured what the policy does and does not cover in the event of a claim. As well, I have been trained on Microsoft Office and other functions such as Outlook to manage incoming emails. I have 20 years of experience providing extraordinary customer service, which is valuable when handling property and casualty claims.

Experience and Training

Alabama Farmers Federation August to Present

oSuccessfully completed the Auto Adjuster’s Trainee Course

oKnowledgeable with claims coverage and policy in Georgia, Kentucky, Tennessee, Arkansas, Texas, Virginia, Ohio, and Indiana as well as the State Specifics in which the claim must be handled per State Law.

oProficient in opening claim reserves for Collision, Comprehensive, Property Damage, Bodily Injury, etc.

oProficient in paying claims to the correct individuals; example: pay to insured or claimant property owner (payment must be made to the title owner or lienholder)

oProficient in auto claims investigation; example: obtaining police reports, recorded statements, ISO reports, IAA Title Procurement and Salvage process, completing Total Loss Worksheets per State guidelines, CCC Summary and Reports, and reviewing Appraiser Estimates with the insureds or claimants.

oTime Management is a must in-order to produce good faith claims handling, especially dealing with Attorney Rep. claims

oKnowledgeable with Subrogation between Insurance Companies

oKnowledgeable with setting up rental services through Enterprise and Hertz

oProficient in completing auto claims from start to finish!

Allstate September 2020 to August 2021

oSuccessfully completed the Allstate University Program

oAppointed Licensed ASA in Tennessee

oProficient in the Allstate Quoting Program

oProficient in Core Logic RCT Program

oProficient in several communication applications such as Zoom, Gmail, Outlook, LinkedIn, Facebook, etc.

oProficient adapting to company computer formats

Shelter Insurance July 2018 to July 2020 Furloughed due to Covid-19 Pandemic

oLicensed Insurance Agent and Licensed Insurance Adjuster

oProvided insureds knowledge about the products, services, and pricing

oSold life, property and casualty products by scheduling presentations for insureds

oHigh volume with an average of 100 new apps a month

oQuoted a multitude of residential and commercial on Core Logic RCT Program

oCompetence in assessing an insureds needs of liability insurance

oAbility to communicate the assessment to the insured

oConducted essential field work (inspect properties and take appropriate pictures)

oReport claims and assist assigned adjusters with insureds information much as receiving police reports, estimates, pictures and explaining the claims process with the insureds.

Dunlap & Kyle Tire Company May 2012 to May 2017

oCertified Sales Advisor

oProvided professionally certified tire recommendations for customer’s vehicles

oListened to customers about vehicle concerns

oProvided detailed work orders for mechanics about vehicle concerns

oAdvised customers with solutions to solve their concerns

oCommunicated with the customer through the solution process beginning to end

oOrdered parts from warehouses

oNegotiated the estimates with the customers

oGained productive knowledge in the Auto Industry with this job to further my potential career in the Insurance Industry

Lowes Corporation May 2005 to May 2012

oSales Specialist/Merchandiser

oMerchandising consisted of resetting an entire isle of product at assigned stores

oAbility to organize weekly travel plans to each Lowes location nationwide and complete the tasks assigned effectively and efficiently

oAbility to read a Plan-o-Gram which was a blue print on how to reset the outdated isle into a marketer’s dream isle, ability to communicate the plan to the staff and organize a systematic approach in getting the task complete

oAbility to work long intense hours under pressure to meet deadlines

oCompetent enough to travel to Alaska with a 6 week project itinerary to complete a multitude of tasks at Lowes locations in Anchorage, Wasilla, and Fairbanks. This trip taught me time management, communication, planning a travel itinerary, patience with others far away from home because even though Alaska is American soil, it felt like being in another country. Experience of a Lifetime!

oSpecialized in selling Pella Windows & Doors

oProvided product knowledge to customers and contractors

oCompetent to read contractor estimates and special order the product precisely

oScheduled contractors to give customers on site estimates

oNegotiated installation and product pricing contract agreement with customers

oCommunicated with the customers throughout the process beginning to end

oAbility to sell a multitude of products including: windows, exterior doors, interior doors, storm doors, garage doors, and roofing

oThis position was great in providing me skills such as: public relations, company computer programs, money handling, negotiating contracts, product knowledge, ability to retain and teach to knowledge to new employees, ability to team build with employees during projects, ability to communicate ideas to corporate and successfully see them flourish.

Education

Kaplan Financial (2018-2019)

oTennessee Insurance Agent Certification and License

oTexas Insurance Adjuster Certification and License – reciprocal in 46 States

oKentucky Insurance Adjuster License; willing to apply for additional States

oPursuing Florida Adjusters 7-20 to be Licensed in all fifty states

Middle Tennessee State University (2004-2005)

oStudied Business Administration

o3.2 GPA

oAcademic Scholarship

oLeft Junior year to pursue career opportunity

Cumberland University (2003-2004)

oStudied Business Administration

o3.5 GPA

oAcademic and Football Scholarship

oTransferred to MTSU due to family emergency

Columbia Central High School (1999-2003)

oReceived Diploma

o3.85 GPA

o4 year Football Letterman

oOffensive Lineman MVP Freshman and Senior Year

oCaptain Senior Year

oTrustworthiness to work in School Bank

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