Customer Service Medical Billing
Resume:
TRACEY A HILL
WINCHESTER, VA
**************@*****.***
Experience
*DATES FROM MARCH 2012 – JULY 2022
*AR SPECIALIST / GRAFTON INTEGRATED HEALTH WINCHESTER, VA
Medical Billing, Customer Service, Payment Posting, Billing and Collections of Payments, Follow-up with Insurance Companies for Payments and Authorizations of Services, Running Monthly Reports.
*DATES FROM JUNE 2010– September 2011
*MEDICAL BILLER / MEDICS USA INC PURCELLVILLE, VA.
Posting Insurance Payments for all Insurances, AR Follow-up on all Insurances. Electronic Billing, Customer Service, Verification of Insurance Coverage via Phone and Internet, Organized Files, Corrected Claims Errors and refiled to the Insurance Co.
*DATES FROM DECEMBER 2003 –MAY 2010
*MEDICAL BILLING AND COLLECTIONS / SHENANDOAH VALLEY HEALTH SYSTEMS INC. MARTINSBURG, WV
Printing Statements Daily for Review, Review and Send Accounts to Collections, Contact Patients for Payments or Information for Billing, Customer Service, Posting Patient Payments, and Insurance Follow- up as needed. Runs collections reports, collected information from Drs. as needed for Billing. Front Desk training as needed.
*DATES FROM APRIL 2002 - NOVEMBER 2003
*MRI SCHEDULER AND BILLER / MED TEL (DBA) WIDE OPEN MRI MCLEAN, VA
Customer Service, Billing and Insurance Verification, Scheduled Patients for MRI’s Filed claims both paper and Electronically to Insurance Companies. Called Patients and also Insurance Co for payments.
*DATES FROM SEPTEMBER 2000– APRIL 2002
*INSURANCE BILLER / CONSULTANT / RSI ENTERPRISES HERNDON, VA.
Customer Service, Billing HCFA forms, Follow Up on unpaid Claims. Claims corrections and refiling. Called insurance Companies for Verification and Claims, Traveled to Prince Williams Hospital for consultant Work. Refiled Old claims with Appeals and referrals to get claims processed.
* JUNE 1996– SEPTEMBER 2000
*PATIENT REP/ BILLER/ SELMA MEDICAL ASSOCIATES WINCHESTER, VA.
Customer Service, Provided Information with Physicians and Patients under HIPPA Rules, Checked HCFA forms for accuracy, Entered and Reviewed Charges, Provided Training to New Hires, Posted Insurance Payments and Corrected returned Errors from EOB’s And refiled. Called Insurance Companies for Follow up.
*DATES FROM AUGUST 1995– MAY 1996
*PATIENT REP./ BILLER / CUSTOMER SERVICE / LAB CORP OF AMERICA HERNDON VA
Processed Patient and Insurance Refunds, Updated Patient and Insurance Information, Processed correspondence, Pulled lab Results off Micro Film, Answered in coming Patient calls and corrected and refiled claims. Processed Patient payments.
*DATES FROM MAY 1994– AUGUST 1995
*PATIENT REP/ BILLER/ PRO CLAIMS BILLING SERVICE LEESBURG, VA.
Entered Charges and Posted Cash Payments, Entered Codes From CPT Book for Billing for Loudoun Pathologist, Evaluated bills for accuracy, Sent out Monthly Statements to Patients. Took Patient calls and Insurance Calls. Made out the Daily Deposit for the Bank.
*DATES FROM JUNE 1989– MAY 1994
*SENIOR BILLER / FAIRFAX HOSPITAL SYS. / INOVA SPRINGFIELD, VA
Oversee and Manage the Reporting of Health Insurance Claims, Supervised claims staff of Five, Billed Electronic claims on HCS System, Reviewed payments of claims with various insurance companies, Evaluated Billing System for accuracy, Called patients and Insurance for Claims Follow up on Payments, Posted Insurance payments and Patient payments.
Education: March 2012 GED / DOWELL J HOWARD VOCATIONAL SCHOOL
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