Customer Service Sales Manager

Kyle C. Reich **********@*****.***

Hendersonville, TN 37075 615-***-****

Summary

I have accumulated a vast knowledge of sales experience over the years, including regional territory sales, inside sales, and traveling North America in my current role. This versatility, makes me a very qualified candidate within these industries. Also, being a contributing team player, has allowed me to compete and succeed in competitive working environments.

Areas of Expertise

Strategic Planning

Territory Sales

Leadership

Budgeting & Forecasting

Public Relations

Quality Control Management

Business Strategies

Account Prospecting

Customer Service

Recruiting

Management/Supervisory

Training

Professional Background

Wirtgen America (Road Construction Equipment) 2017-Present

Sales – Application & Training

As a sales rep for the manufacturer, I support our equipment Dealers nationwide and Canada, in the selling of our products.

I currently travel 50-75% of the time to job sites, where I will show the benefits & advantages of the equipment to the owners and superintendents & also show the crews how to operate the machinery

Also, I Train/Instruct the dealer Territory Sales Reps in a Basic Sales Training Course at the CTT (Center for Technology & Training) on how to sell via the benefits, advantages, and operation of the product line

Dell, Inc. 2013-2017

Account Manager

Concentrate on superior customer service for every account, while providing end to end solutions to every potential problem their enterprise infrastructure could encounter

Have maintained a $2.1 million a year account set consisting of 51 accounts

Developed effective relationships with decision makers, therefore exceeding quarterly quotas for over two years

McCloud’s Lawn Care & Pest Control, Hendersonville, TN 2010-2013

Sales Manager, 2009-2011

Drove effective account prospecting and development through ongoing training of sales methods and product knowledge, that consisted of in the field training, seminars, etc.

Developed business relationships with both residential and commercial customers using strategic planning & sales methods and by joining appropriate organizations to network our services

Increased yearly revenues by an average of 15% each year, ending with $1,750,000 in 2013 (average sale is around $1,200)

Ammeraal Beltech Inc., Skokie, IL 2005-2010

Industrial Territory Sales Manager

Ensured development and effective execution of existing and new end user relationships by identifying customers' needs and wants

Created account business development strategies for a territory that spread across three states and exceeded $2 million+ with over 200 accounts

Utilized effective time management skills to ensure timely and effective dealer service and support

Education

Middle Tennessee State University 2002

Bachelor's of Business Administration

-Minors in Economics and Finance

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