Customer Service Representative

Marisa Reid

Opelika, AL *****

************@*****.***

334421526

customer service oriented professional capable of multitasking and prioritizing workloads to ensure a timely delivery. maintains courteous and professional working relationships with employees at all levels of organization. Accustomed to handling information that is sensitive and confidential. Authorized to work in the US for any employer

Work Experience

Clerk

Kalli's Love Stuff - Auburn, AL

September 2019 to Present

• Cash-handling experience.

• Friendly and enthusiastic.

• Proficient with POS systems and tablet-based payment applications.

• Motivated to exceed sales goals.

• Excellent interpersonal skills.

• Detail-oriented and organized.

• Able to walk and stand for long periods of time. Assistant Manager

Circle K - Opelika, AL

February 2016 to February 2018

• Supervised and managed 6 employees

• Ordered supplies, trained employees, and took inventory

• Create a staff schedules and prepared and made Bank deposits

• Operated the cash register and answered phones

• Completed end of day paperwork and built employee relationships Food Preparer

chartwell chick fil a - Auburn, AL

August 2014 to May 2015

• Prepared food for service and cook menu items in cooperation with the rest of the kitchen staff

• Filled catering orders and stock inventory appropriately

• ensure that food came out simultaneously and high-quality and in a timely fashion

• comply with nutrition and sanitation regulations and safety standards

• maintain a positive and professional approach with co-workers and customers Cashier/Customer Service

Mapco Mart Express - Auburn, AL

November 2013 to May 2014

• Received payment by cash check and credit / debit cards maintaining all cash and receipts

• Processed transactions and provided prompt and courteous customer service

• Work as part of a team and interacted with diverse customers and staff

• followed all policies as they related to customer confidentiality

• offered a positive customer experience through customer care and attention to detail Customer Service Representative

Anfi Inc - Opelika, AL

December 2011 to September 2012

• Work in an inbound call center for Verizon

• Assisted customers with online

• Provided pertinent information in technical support

• Update account information, took orders, and accepted and process payments

• Documented interactions with a high attention to detail

• Utilize Microsoft office suits and provide a web chat assistance Cashier

Kentucky Fried Chicken - Tuskegee, AL

February 2008 to February 2009

• Performed a multitude of tasks including food production and serving customers at the cash register

• Insured operational excellence by adhering to systems and standards of the restaurant

• Maintain a clean and organized work station and guest area

• Worked in a team environment and communicated effectively with managers and co-workers Education

Associate of Science Degree in Healthcare Management Ultimate Medical Academy - Clearwater, FL

April 2018 to September 2019

High school Diploma

Booker T. Washington High School - Tuskegee, AL

August 2004 to May 2008

Skills

• Fast Food

• Customer Service

• Sales

• Training

• Management

• Word

• Microsoft Excel

• Cash Handling

• Team Building

• Inventory

• Customer Service Skills

• Inventory Management

• Scheduling

• Live Chat

• Healthcare Management

Additional Information

Skills:

Self-motivated

Extremely organized

Microsoft Word

64 WPM

Customer interface expertise

Adheres to customer service procedures

Quick learner

Exceptional communication skills·

Food handling preparation·

Emotionally supportive·

Positive and optimistic·

People-oriented·

Contact this candidate