Monique Potts
customer service, sales
Cleveland, GA 30528
******@*****.***
Highly-motivated mother of 3 with the willing and readiness to learn new things. Flexible and versatile team player who maintains a sense of humor under pressure. love providing for and being around people,
Authorized to work in the US for any employer
Work Experience
Sales Associate
Dollar General - Sevierville, TN
July 2021 to August 2021
Server
Momma Mia's Pizzeria - Sevierville, TN
June 2021 to June 2021
Subway Sandwich Artist
Subway - Sevierville, TN
February 2021 to May 2021
Installer
Mysticial Technology - Blue Ridge, GA
September 2020 to November 2020
Cubana hostess
Soaky mountain water park - Sevierville, TN
August 2020 to October 2020
Server
Waffle House - Sevierville, TN
May 2020 to October 2020
Crew Member
McDonald's - Sevierville, TN
May 2020 to July 2020
I quit McDonald's because of family issues and they did not let me know that I had a call for 2 hours someone had to call my phone to let me know that something was up with my kids and by the time I walked home my kid was already in the hospital
McDonalds Crew Member
McDonald's - Beaufort, SC
October 2018 to January 2019
taking orders
taking payment for orders
preparation of food
maintaining a clean environment
Waitress
IHOP - Beaufort, SC
December 2016 to July 2017
Customer service with a smile
Taking orders
Send orders to kitchen
Bring orders to table
Take payment for orders
Clean
Napkin runner
RSI - Bluffton, SC
March 2016 to August 2016
Separating dirty clothes
Washing drying linens
Press and starching linens for delivery
Collecting and counting for delivery
Packing up and loading for delivery
Driver
Night ryder taxi - Sevierville, TN
February 2016 to March 2016
Sales Associate
Rack Room Shoes - Pigeon Forge, TN
April 2014 to January 2016
organizing store
cleaning store
maintaining cleanliness
rearranging store
taking inventory
putting up stock
knowing info on product
housekeeper
marriott Gatlinburg, tn
July 2013 to March 2014
customer service
cleaning rooms
organizing
cashier
Golden Corral - Pigeon Forge, TN
April 2013 to July 2013
taking orders
taking payment for orders
preparation of food
maintaining a clean environment
cashier
Hardee's - Seymour, TN
October 2012 to March 2013
taking orders
taking payment for orders
bagging orders
preparation of food
cooking food
maintaining a clean environment
12/2005 to 07/2011
Education
High School Diploma
Heritage High School - Maryville, TN
2007
Skills
• Restaurant Server (Less than 1 year)
• Waitress (3 years)
• Customer Service (6 years)
• Housekeeping (1 year)
• Microsoft Word (4 years)
• Home Care (10+ years)
• Mother (10+ years)
• Computer Skills (5 years)
• Retail Sales (2 years)
• Restaurant Experience
• Guest Services
• Food Service
• Food Preparation
• Host/Hostess
• Front Desk
• Cash Handling
• Cleaning
• Windows
• Organizational Skills
• Cashiering
• Operating Systems
• Food Safety
Certifications and Licenses
driver's license
Assessments
Customer service — Familiar
July 2021
Identifying and resolving common customer issues
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.