Anuja Mishra,
***** ***** ***** ****, **** *4
Austin, TX, 78717
Mobile : +1-512-***-****
E-mail : ******.*****@*****.***
STRENGTHES Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities.
EDUCATIONAL BACKGROUND Masters of Business Administration S.M.U, New Delhi, India (Graduated with Distinction in 2011) M.A. in English Literature C.C.S. University, Meerut, India. (Graduated in 2008). Bachelor of Education (B.Ed.) CIT, Greater Noida, India. (Graduated in 2008). Bachelor of Commerce (B.Com.) Delhi University, New Delhi, India. (Graduated in 2004). WORK EXPERIENCE
December 2014 – July 2018: Sigma-HSE (India) Pvt. Ltd. Position: Business Administrator/ Marketing Officers
Key Responsibilities:
- Organized seminars in the UK, Ireland and India, and arranged meetings with the prospective clients.
- Planned travel arrangements for the team and prepared expense reports and budgets.
- Managed office administration, human resources policies and procedures, billing, payroll and quarterly tax preparation and submission to Chartered Accountant.
- Researched client base to find new types of customers, analyze and developed plans for engaging the target market.
- Organized and managed advertising on social media (LinkedIn and Facebook) for promotional events and webinars.
- Used CRM application (Customer Relationship Management) to improve business relationships with the clients by connecting different departments in the organization. 2/3
November 2013 – May 2014: VitalSource Knowledge Associates Pvt. Ltd. India. Position: Manager Consultancy and Education.
Key Responsibilities:
- Focused on hiring and retaining resources for overseas clients especially in the middle east.
- Planned human resource requirements with heads of different functional & operational areas and conducting selection interview.
- Organized trainings for selected applicants on significant subjects and best practices.
- Developed and coordinated local and overseas clients to generate business.
- Uplifted social oriented project of industry specific financial education by developing franchise centers in Tier II & Tier III cities, included recruiting franchise coordinators in different cities.
January 2010 –November2013 till date: MasterMind Education Academy Pvt. Ltd. India. Position: Regional Head/Business Developer.
Key Responsibilities:
- Handled multiple centers independently and manage relationships with finance, marketing and other teams that are critical to the long-term success of the business.
- Worked with marketing team to plan sales, cross-promotions, indoor and outdoor seminars and workshops.
- Supported knowledge sharing and communication with other managers across the whole organization through analytical post-mortems and sharing the best practices.
- Used data to fine-tune and balance the financials of the company. Provided future growth analysis and drive metrics for revenue forecasting.
- Increased the company’s growth by securing new partners, consulting engagements and by delivering new projects.
Dec 2008 – Nov 2009: Picasso Animation College, New Delhi, India. Position: Center Head.
Key Responsibilities:
- Supervised program and portfolio management activities within the sales and marketing division.
- Established budget and financial targets, led development of business continuity strategies and policies.
- Oversaw daily operations and coordinated center activities such as assigned staff and work responsibilities.
- Supervised and trained sales and marketing team.
- Planned administrative procedures and systems, and devised ways to streamline processes.
- Visited different locations to Identify business expansion opportunities, provide training and marketing materials to the target customers.
3/3
Sept 2007 – Dec 2008: Frameboxx Animation and Visual Effects, New Delhi, India. Position: Center Manager.
Key Responsibilities:
- Responsible for the recruitment and career development of students.
- Established and maintained good relationships with parents, students, and staff.
- Reviewed student application, managed academic transcripts and provided counselling to the students.
- Developed class schedules and extracurricular activities.
- Planned academic curriculum and implement new strategies.
- Managed budget and provided comprehensive reports to higher management.
Apr 2006 – Sept 2007: Maya Academy of Advanced Cinematics (MAAC), New Delhi, India. Position: Office Assistant and Placement Officer.
Key Responsibilities:
- Provided counseling to prospective students on available courses in the institute.
- Managed all office management and administrative works.
- Kept track of student successes and failures and preparing appropriate interventions.
- Worked as a placement coordinator in the company.
- Built up a bridge between the technical staff and the management.
- Monitored and prepared of database and accounts of the company. ADDITIONAL WORK EXPERIENCE
- Teach Indian classical music to children.
- Worked as a freelancer training Coordinator for Oxford Software Institute, India (2009-2010).
- Worked as a Consultant and outsource animation, interior & architecture walk-through work to Saudi Arabia and United Arab Emirates (2010-2013) INTERESTS, ACHEIVEMENTS & CO-CURRICULAR ACTIVITIES
- Associated with Srishti HelpAge Foundation (NGO) as a Coordinator (2009-2015).
- Best employee award in Frameboxx Animation Academy in 2007.
- Sing Rhymes and poems for E-Learning books for Shivani Studio.
- Trained in Indian classical music, won various singing competitions at school and college level.
- Attended Training program in Singapore on Management skills in 2007.
- Participated in training program on Administrative Skills in Chandigarh (2008). COMPUTER SKILL
- Operating system Microsoft 365.
- Photoshop.
- CorelDRAW suite.
LANGUAGES English (Fluent) and Hindi (Native).