Customer Service Medical Biller
Resume:
*** ******** **. ** ***. * Albuquerque, NM ***** 505-***-**** ***************@*****.***
SYMONE SLAUGHTER
PROFILE
A recent Medical Insurance Billing and Coding graduate who is able to work successfully in high-volume and fast-paced settings while maintaining excellent accuracy and delivering top-notch customer service. Desiring position with (enter name of facility) as a (enter name of position).
SKILLS
Knowledgeable in ICD-10 CM, HCPCS, and CPT codes
Computer and Software Skills: Excel, power point, word and several software used in medical settings
Well-versed in medical terminology
I am able to multi task in a fast-paced environment
Ability to create a positive energy
WORK HISTORY
Course Healthcare; Medical Biller and Coder; September 2021 to December 2021
Albuquerque, NM
Involve ascertaining eligibility information from insurance companies for patients scheduled for all services
Obtained benefits information, including co-insurance and deductible amounts by accessing internal and external computer files and relay to the clinic sites for collection from patient
Spoke with patients to find missing and/or incorrect information
Medical Biller and Coder; Externship; September 2020 to October 2020 (160 Hours)
Albuquerque, NM
The MIBC virtual externship contains 12 different simulation labs for the student to complete.
All MIBC virtual lab externship simulations require 100% mastery of the skills and required time spent on each assignment
Students must master each skill related to the individual assignments.
This requires that if the student does not achieve 100% accuracy on each assignment, they must continue to re-take the assignment until they achieve this goal.
Once the student has completed all 12-lab simulations, Brookline College can offer a pass/fail for their MIBC externship *Due to COVID19, some students were required to perform a Virtual Externship.
Convergys; Customer Care Specialist May 2016 to November 2018
Las Cruces, NM
Call center setting, in which calls were made on the behalf of different providers.
Handled all questions while proving sales offers building a rapport and ensuring great customer service.
Target; Customer Service Specialist March 2014 to May 2016
Atlanta, GA
Assist guests in various departments with knowledge of products.
Handled cash transactions and organized daily inventory logs for constant updates for manager approval.
Citizens Lanes; Waitress July 2013 to February 2014
Atlanta, GA
Serve all guests with a smile and deliver accurate orders in a timely manner.
Organize all incoming orders correctly for the kitchen team to cook in chronological order for the guests.
Five Guys Restaurant; Cashier/Server October 2010 to May 2013
Atlanta, GA
Serve all guests with a smile and deliver accurate orders in a timely manner.
Organize all incoming orders correctly for the kitchen team to cook in chronological order for the guests.
EDUCATION
MEDICAL INSURANCE BILLING AND CODING; January 2020 to October 2020
Brookline Collage, Albuquerque, NM
Coursework included International Classification of Diseases (ICD-10), Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), CMS-1500 claim completion, anatomy, medical terminology and insurance processing.
GENERAL EDUCATION; August 2009-September 2011
GEORGIA MILITARY COMMUNITY COLLEGE
Atlanta, Georgia
Graduated 2009
CREEKSIDE HIGH SCHOOL
Atlanta, Georgia
REFERENCES
Suzanne Chavez Danielle Garduno
Program Director Career Services Advisor
Brookline College Brookline College
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