Joan C. Berube

**** ******* **. ***. **, Nashville, TN 37210

adrrx3@r.postjobfree.com - 615-***-****

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Business Management

Medical Consultant/Residential Sales/Commercial Sales/Relationship Management

Excellent communication and problem-solving skills in a variety of sales and management roles. Can effectively communicate across all age groups and levels of an organization. Excellent qualifications in leadership and customer relationship management (adapting to unique needs). Sincere and empathetic, with a client-focused approach that promotes trust and allegiance. Patient, flexible, and hard working with the ability to learn in fast paced environment.

PROFESSIONAL EXPERIENCE

50 floor

Outside Sales Representative

Joan Berube LLC June 2021 – Present

Show up for preset appointments in a prepared and timely manner.

Quality the consumer’s needs to show products that fit their needs

Measure areas and figure bids that fit their needs and budget.

Order materials and keep consumers updated on ETA and Installation of products ordered

Follow up after installation to make sure the consumer’s services with are satisfactory.

American Addiction Centers

Treatment Consultant February 2017 – February 2020

Brentwood, TN

Efficiently answer, initiate and handle inquiries from clients and their support group members referred to AAC via methods including; inbound calls, outbound calls, outside business development referrals; and online web inquiries. These communications were conducted via AAC methods: inbound calls (40-50 Daily), outbound calls (50-90 daily), text messages and emails

Maintained 145% Quota Attainment monthly

Exercised soft rapport building skills including emphatic listening skills and motivational interviewing, and active listening skills for the propose of helping the patients by obtaining their intake assessments and insurance information.

Accurately inputting insurance and assessment information into salesforce (real time) to determine the best level of care and clinical fit for the patient based on their unique needs; and to explain how their insurance benefits will work with the recommended facilities.

Communicated and educated clients and support group members on specific features and benefits of the facilities that best fit their needs.

Quoted private pay methods to clients who had no insurance benefits; and getting their support group members onboard to come up with funding.

Completed admissions process, including making travel arrangements, and the processing of payments for a client’s treatment; via making flight arrangements and setting up doc-u-signs

Expectations for ongoing professional development with a focus on clinical knowledge

Assist team members with client cases, including follow up calls, documentation, and administrative support

Partner with multiple departments to ensure overall achievement in the mission of AAC including but not limited to: Billing, Insurance, Outside Business Development, and Facility staff

Beaulieu Group of America October 2013 - April 2016

Territory Manager for Middle Tennessee

Called on dealers to sell stock and displays, scheduled PK’s with dealers and their salespeople to insure product knowledge to enable them to sell our products with confidence. Expedited rush orders and claims. Updated price lists and made sure dropped samples were pulled.

Grew territory 60% over the 3 years with sales reaching over $1M

Launched new product line and increased sales 20% for 2016

Developed 60 accounts with new and existing dealers including: Nashville Carpet Center, Meyer’s Carpets and Hangers Hardwood

Nashville Carpet Center - October 1995 - October 2016

Sales Representative

Inside/Outside flooring sales, phone and personal public relations, advising the right style, quality and color flooring for consumers, drafting floor plans, measuring, scheduling installations jobs, placing orders, bid proposals, Contract negotiations, and financial responsibilities.

Top salesperson for 18 years

Sales averaged $700,000 per year

Attended sales seminars sponsored by carpet mills and fiber companies to keep informed of new product knowledge and sale skills

Education

University of Phoenix - Bachelor of Science in Business Management

GPA 3.8

Nominated to give valedictorian speech at graduation Personal references available on request

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