Jamie R. Luallen

***** *. ********* ***. *******, KS 67206 316-***-**** adrrwz@r.postjobfree.com

OBJECTIVE:

My objective is to obtain a career where I can continue demonstrating my passion for improving my performance and build on my strengths. I enjoy a high energy environment, where I can cultivate working relationships, as well as educating and supporting patients regarding services. I am highly motivated and enthusiastic with a desire to gain knowledge and advancement within a company.

EXPERIENCE:

Operations Manager – Shine Bright Cleaning Services (Wichita, KS) 2020 – Current

• Managing clients and employees while improving company policies and training.

• Improved customer retention by 60%.

• My work ethic as well as attention to detail impresses customers and colleagues alike. Salon Owner and Cosmetologist – Jamie Styles Me Salon (Wichita, KS) 2008 – Current

• Provide consultations for hair and body services including cutting, coloring, perming, and styling.

• Introduce clients to hair products designed for their hair type and increased product sales by 25% annually.

• Consistently increase revenue month to month by 6% via. establishing strong relationships with 95% retention.

• Grew business from zero to over 100 regular returning clients, booking months in advance. Sales Services Leader – Cox Communications (Wichita, KS) 2002 – 2004

• Top performer every month earning high commissions, prizes and trips via exceeding customer expectations.

• Inbound Sales representative, maintaining the highest ethical sales practices, following company standards. Financial Sales Associate - Gateway Mortage (Wichita, KS) 2000 – 2002

• Enthusiastically supporting customers and collogues while maintaining excellent communication through closing.

• Provided exceptional experience for all customers, administrators and sales team members. Sales, Call Center - MCI WorldCom (Wichita, KS) 1996 – 2000

• Outbound residential sales representatives, selling over 12 lines per night. 1996 - 1998

• Outbound sales representative in business division for long distance services making 350+ calls per day.

• Top Hitter, surpassed all performance quotas daily, selling an average of 75 lines per day.

• Kept callers focused on products and benefits with skilled call management and sales tactics. Professional Dog and House Sitter – Rover (Wichita, KS) 2019 – Current

• 5-Star Ratings and the highest standards of client care with respect to care of pets and personal property.

• Maintaining flexibility and willingness to meet their needs. See reviews https://r.rover.com/VcLMDa EDUCATION:

Cosmetologist License – Classic College of Hair and Design (Wichita, KS) Grad. 2002 – Current Rose Hill High School - (Rose Hill, KS) Grad. 1998 QUALIFICATIONS:

• One-on-one consultative selling experience in adjacent industries with like clients.

• Effectively communicates with empathy and passion for change.

• Confident in my abilities to connect with clients and build trust quickly, conveying integrity.

• Thrive in fast-paced working sales environments being highly organized and driven.

• Proven track record of being top sales leader and receiving awards and promotions.

• Flexible and adaptable to change, highly competitive, creative, thinks strategically.

• Proficient in MS Office Suite, QuickBooks, CRM Systems, POS. Social Media Platforms.

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