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Customer Service Greater

Location:
San Antonio, TX
Salary:
17.00
Posted:
July 17, 2022

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Resume:

Maria E. Reynolds

**** ******** *** 860-***-****

San Antonio, Texas 78252 adrrvs@r.postjobfree.com

Summary of Creative & Versatile Pastry Chef with P&L Café Management Experience.

Qualifications Specialize in Baking Artisan Breads from Multiple World Cultures.

Education Dec 2016 The Art Institute of San Antonio – San Antonio, TX

June 2012 A.S., Baking and Pastry – Honor Roll Graduate

The Art Institute of Tampa – Tampa, FL

Course Artisan Breads (Paté Ferment, Poolish & Proofing) Sugaring Techniques

Highlights Pastries (Croissants, Tart Dough, Cookies, Sweet Rolls) Chocolate Tempering

Cakes Custards & Frozen Desserts Measurements, Formulas & Recipes Menu Development

Certifications ServSafe Certified

Languages Bilingual English/Spanish

Career History

Sept 2017 COMPASS/EUREST FOODS – San Antonio, TX

to Present Makers of Scratch Food for Valero in the San Antonio Area.

Cook – San Antonio, TX (Sept. 2017-Present)

Recipes: Follow all standardized recipes for Mixing and Cooking all dishes.

Day-to-Day operations: Prepare and follow weekly scheduled menus. Forecast and inventory all ingredients required for daily production schedules and caterings. Prepare high level quality meals for lunch and catering services, averaging 60+ meals per day. Maintained an A rating with the Department of Health by adhering to standardized ServSafe guidelines.

Feb 2014 THE FRESH MARKET – Valrico, FL

to Dec 2015 European Style Gourmet Market in the Greater Tampa Bay Area.

Baking & Pastry Chef – Valrico, FL (Feb 2014-2015)

Recipes: Follow all standardized recipes for Mixing and Baking all pastries and breads. Shape bread, cake decorator and pastry finisher.

Day-to-Day operations: Manager duties. To ensure baked and pastry production are met. Inventory floor for out of date product. Forecast product for production. Inventory all ingredients needed for daily production schedule. Adhere to ServSafe guidelines.

Sept 2013 PIQUANT – Tampa, FL

to Feb 2014 French Inspired Epicure & Cuisine Restaurant in the Greater Tampa Bay Area.

Pastry Chef - Tampa, FL (Sep 2013-Feb 2014)

Scratch Recipes: Follow all standardized recipes for Mixing and Baking all pastries and breads.

Day-to-day operations: To ensure the finest quality of product and adhere to ServSafe guidelines.

Feb 2012 Get Healthy – Brooksville, FL

to Sept 2013 Organic grocery shops with four locations in the Greater Tampa Bay Area.

Café Manager & Pastry Chef - Oldsmar, FL (Nov 2012-Sept 2013)

P&L management of organic food café: Forecast weekly sales. Set prices; control labor and raw material costs.

Day-to-day operations management (staff of six): Hire and train staff; plan work schedules. Supervise all aspects of production and customer service. Ensure finest product quality and adherence to ServSafe guidelines.

Menu/recipe development, food preparation & baking: Create a diverse selection of organic meat, vegetarian, vegan and gluten-free recipes, as well as special-order items for cancer patients. Bake pastries and artisanal breads.

Inventory control & purchasing: Determine optimal levels of inventory items. Purchase fresh produce, meats, dairy products and supplies. Control loss and waste.

Increased monthly sales 41% in eight months.

Food & Pastry Chef – Brooksville & Oldsmar, FL (Feb-Nov 2012)

Sept 2011 Lena's Original Chocolates – Valrico, FL – Production Intern

to Dec 2011 Chocolatier (Sept 2011-Dec 2011)

Chocolate production: Tempered, seeded and molded bars, balls and special order designs.

Jan 2007 Enkei – Jacksonville, FL

to Sept 2008 Japan-based, custom wheel manufacturer supplying the international automotive industry.

Purchasing Agent (Nov 2007-Sept 2008)

Inventory control, vendor management & purchasing ($12M annual spend): Purchased raw materials and supplies to meet production needs.

Human Resources Assistant (Jan-Nov 2007)

HR generalist responsibilities: Recruited applicants at Job Fairs. Oriented new hires. Administered healthcare and insurance benefits.

Jul 2004 Spikes Restaurant – Groton, CT – Prep Cook/ Cashier

to Oct 2006 Quick Service Restaurant at the Naval Submarine Base.

Military Service U.S. Navy – Radioman – Honorable Discharge



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