Graphic Designer Customer Service
Resume:
Sherri Schultz
adrrtt@r.postjobfree.com
Outstanding professional with proven Leadership, & Sales & Marketing responsibilities. Pursuing a position in Management, Events, or Marketing. Results oriented with consistent record of achieving and exceeding standards and expectations. Excellent communication and presentation skills with a unique combination of interpersonal and analytical abilities as well as a warm, engaging personality with confident phone manner. Demonstrated Strengths
• Leader at creating a positive and productive work environment
• Good communication and verbal skills; creative; innovative thinker; relates well to people from tots to seniors
• People person with excellent Customer Service & Supervisory skills
• Successful in uniting relating departments to collaborate and reach goals
• Demonstrates strong presentation skills in marketing, sales and research
• Exceptional investigative research in coordinating companies with effective matching solutions
• Demonstrates report building skills in quoting and estimating analysis Experience
Hit Promotions May 2018 – 2020
Marketing Assistant
Edit and Design Web Banner Ads
New Product Inventory Management
Catalog and Flyer Proofing, Website proofing
Manager of Branded Flyer Program
Sales Data Review to determine effectiveness of Marketing Campaigns Graphic Design: Ads, Flyers, Logos, Editing and proofing all marketing materials in print and online JC Penney April. 2017-May 2018
Supervisor
• Superviser of all Cashier Associates. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to solve problems and deal with a variety of situations.
• Customer Service – Ensure that team is equipped through training and coaching to give excellent customer service at all times.
• Sales –Constantly challenging the team to meet and exceed Sales goals.
• Coaching – Provide the team with ongoing feedback and am available to the team I support so they can grow.
• Merchandise Flow & Placement – Provide direction to supporting teams to ensure that merchandise flows to the floor efficiently. The team and I are constantly working to maintain stock levels and presentation standards for the customer.
• Provide direction to both my team and supporting teams to ensure the customer is going to have an engaging shopping experience.
Clear Captions
Jan. 2015-Jan. 2017
Territory Manager
• Work with Events & Marketing teams to identify and develop new Clear Captions opportunities and attend events and trade shows as well as local organizations within my specific sales territory. Was responsible for locating, logistics of and attending all trade shows and health fairs.
• Schedule all installations, service calls and events and keep detailed calendar and reports.
• Install Ensemble Caption phones at customer locations. Train and in turn educate customers on the features and benefits of the Ensemble, how to use the Ensemble and other products and services to place captioned telephone calls. Work closely with customer’s Internet Service Provider to troubleshoot any issues with Internet or phone line.
• Develop and maintain positive relationships with the customers assigned to them by Clear Captions in my sales territory.
• Maintain the appropriate mix of written correspondence, telephone contacts, online demonstrations and onsite visits with existing customers in order to stimulate interest in Clear Captions products and services.
• Proactively manage sales opportunities through the sales process to close.
• Provide onsite and remote support to assigned customers following the initial installation of Clear Captions products and services. Ability to troubleshoot any Internet or phone line issues that may arise. ARC Document Solutions
Oct. 2012-Aug. 2014
Business Development Representative
• Developed strong business relationships with existing and new customers by contributing to their marketing and advertisement goals, which increase their sales and profitability objectives.
• Developed a strategic plan for achieving revenue quota and maximizing long-term account revenue opportunities
• Developed and delivered customer presentations, demonstrations, and proposals highlighting the value that we bring to their marketing and advertising needs.
• Utilized internal resources, including experienced production resources, graphic design, installation, outsourced vendor partners to effectively present a total solution to the customer Horizon Realty International, Bradenton, FL
April 2007-Oct. 2010
Design & Marketing Director
• Coordinated meetings with relating departments to collaborate in creating effective marketing and advertising strategies.
• Designed and laid out pages for Homes on the Horizon magazine
• Maintained monthly Billing Checklist and Sales Sheet while coordinating billing with the Accounting Assistant
• Maintained Monthly Homes on the Horizon Magazine Archive Tampa Tribune, Tampa, FL.
Oct. 2006-March 2007
Graphic Designer
• Produced advertisements for the entertainment, attractions, dining and classified section of the paper.
• Utilized InDesign, Illustrator, and Photoshop to create Ad designs, marketing materials, proposals and event graphics
• Demonstrated creativity and excelled using the 4-color process, color correction, scanning, image manipulation and enhancement.
Orlando Sentinel, Orlando, FL.
July 2001-August 2006
Graphic Designer
• Produced advertisements for the entertainment, attractions, dining and classified section of the paper.
• Created marketing proposals and specialized ads.
• Utilized Photoshop to make color corrections to major theme park ads.
• Utilized InDesign, Illustrator, and Photoshop to create Ad designs, marketing materials, proposals and event graphics
• Demonstrated creativity and excelled using the 4-color process, color correction, scanning, image manipulation and enhancement.
Education
Olivet Nazarene University (Kankakee, Illinois)
Bachelor of Science, Art Education, Social Welfare Minor Robert Morris College
(Chicago, Illinois)
Certificate in Computer Graphics
Volunteer & Community Activities
• Gulfport Art Walk - Showcased and sold own original Abstract and Fine Art pieces
• Member of BLS (Better Living for Seniors) of Pinellas
• Volunteer at the Morean Arts Center, St. Petersburg
• Member of Audubon Society
Computer Skills
Hardware: Apple, Microsoft Software: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Social Networks Microsoft Suite
http://gulfcoastgraphics.WebStarts.com
References and Credentials available upon request.
Contact this candidate