Office Manager Restaurant multi tasking. listening
Resume:
HEATHER
HAMPTON
***************@*****.***
MAGNETIC Springs, OH 43036
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
PROFESSIONAL SUMMARY
ACCOMPLISHMENTS
Advanced from shift manager to Restaurant Manager within 6 months for coaching and guiding current and new employees.
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Achieved product loss through effectively helping with portioning and First in First out ( FIFO).
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Developed and instituted employee training and retention initiative which reduced personnel turnover by 20% within 2 month timeframe.
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Denny's - Restaurant Manager
Sunbury, Ohio • 01/2010 - 05/2020
The Cleaning Authority - Office Manager
Columbus, Ohio • 04/2000 - 10/2009
WORK HISTORY
My duties included running a successful shift and satisfying customers.Scheduling,hiring and training new employees
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Proper usage of equipment and health policies.Truck order for produce and product and chemicalsManager log properly filled in daily.
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• Carefully interviewed, selected, trained and supervised staff. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
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Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
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Created fun team building activities to engage staff in up-selling to meet revenue targets.
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Interviews between new clients and new employeesCoaching and trainingEstimates and inspectionsResponding to emails and phone callsPaperwork
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Delivered performance reviews, recommending additional training or advancements.
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• Maintained computer and physical filing systems. SKILLS
Decision Making Time
Management Safe Food Handling
Cash Management
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• Traits
• Confident
I am self-assured in my skills and
talents, and I"m willing to take
on challenges and risks.
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• Ambitious
• I am strongly driven to succeed.
• Dedicated
I am committed to the
company"s success and loyal to
the people and things I believe
in.
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• Caring
I use my words and actions to
help others without expecting
anything in return.
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• Focused
• I pay careful attention to detail.
• Team Management
Rutherford B Hayes High School
Delaware, OH • 06/1994
General Studies
EDUCATION
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