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Customer Service Records Technician

Location:
Cape Coral, FL, 33909
Posted:
July 17, 2022

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Resume:

Skills

Medical Records

(Advaced) More than ** Years

Nursing home experience

Customer Service

(Advanced) More than 10 Years

Elizabeth Coles

**** ********* ****.

Cape Coral, FL 33909

239-***-****

OBJECTIVES

To obtain a position with a well respected company where I might be able to use my many Years of Experience in the Medical Field and Customer Service.

SUMMERY OF QULAIFICATIONS

Evans Healthcare

3735 Evans Avenue Ft. Myers, FL 33901

239-***-****

December 27, 2016 to Present

Position: Medical Records Coordinator.

Supervisor: Bill Boyd Administrator

Managed the entire Medical Records Department of 120 beds Rehabilitation and Nursing Center. Duties: Thinning records, closing charts, audits of records, Release of Information, Educating staff on HIPPA and Orientation presentation on accurate record keeping. Bio test Plasma Center

4391 Colonial Blvd #106 Ft. Myers, FL 33966

239-***-****

May 2016- August 2016

Nationally Certified Phlebotomist

Supervisor: Dionne Dishmon, Administrator

Duties: Process clients for plasma donation, administer phlebotomy with a 14 gauge needle, monitor patients while donating, and discontinue from the process.

Express Staffing

8695 College Parkway Suite 2300 Ft Myers, FL 33919

239-***-****

August 2015- November 2015

Medical Records Technician

Supervisor: Human Resources

Assigned work: Advanced Pain Management and Spine Specialists. Duties: Process Release of Information, scan records into EMR, Process audits from Medicare, fax, email, and customer service.

Health port

925 North Point Parkway Suite 350 Alpharetta, GA 30002 843-***-****

July 2013- October 2013

Release of Information Specialist

Supervisor: Carol Farley, Area Coordinator

Duties: Process mail, subpoena, and written requests for medical records. This Position was at Grand Stand Regional Hospital in Myrtle Beach, SC

Dr. Miguel Medina MD

4420 S Hopkins Ave. Titusville, FL 32780

321-***-****

October 2011 – January 2012

Medical Assistant

Supervisor: Dr. Miguel Medina MD

Duties: Vital signs, H&P, A1C testing, assisting with procedures, EKG, Phlebotomy, Refill prescriptions as directed by physician, check in and check out.

Interventional Spine Institute of Melbourne

308 S Harbor City Blvd. Melbourne, FL 32901

321-***-****

January 2006 -April 2006

New patient Coordinator/Medical Records

Supervisor: Carrie Arruda

Duties: Receive requests from other physicians for referral, authorize insurance for new and all returning patients, schedule new patient appointments,

Scan records into EMR.

The Palms Rehabilitation and Nursing Center

5405 Babcock Street NE Palm Bay, FL 32905

321-***-****

April 2004 - November 2005

Medical Records Director

Supervisor: Todd Werthman, Administrator

Duties: Medical Records Director for a 120 bed nursing home, thinning, chart audits, filing, scanning, coding, release of information, In-services

For HIPPA compliance and maintaining records.

EDUCATION

2016- NCCT Nationally Certified Phlebotomist- #959-***-****- Southwestern Vocational Training- Phlebotomy 2016- Southwestern Vocational Training- CPR

2016- Southwestern Vocational Training- HIV and Blood bourn Pathogens 2000- Lee County Vocational Technical Center-Coding and Billing 1995- Sheridan Vocational Technical Center- Health Unit Coordinator 1986- Sheridan Vocational Technical Center- Practical Nursing 1983- Sheridan Vocational Technical Center- Certified Nursing Assistant



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