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Escrow Officer Customer Service

Location:
Santa Fe, TX
Salary:
Open for discussion.
Posted:
July 16, 2022

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Resume:

Gloria Reyes Doreck

***** **** ******, ***** **, TX 77510

Mobile 409-***-**** E-mail: adrrmo@r.postjobfree.com

WORK EXPERIENCE:

Stewart Title June 2021 - February 2022 Escrow Officer

League City, Texas

Completed CD’s and HUD Statements for closings. I also completed files that were closing via mobile notary or via RON. I completed the signing process with both sides of the transaction following the lender’s instructions. Ensuring all signatures and notaries were completed on all closing documents. Once signing was completed I then provided the lender with the funding documents so that funding authorization would be provided. Once all funds are received and deposited into the file and once funding authorization was provided then I would disburse all funds from the file. I would complete the policy instructions so that all policies would be issued by the policy department. Handled sales transactions, refi transactions, home equity transactions, and a few commercial transactions.

Landtitle Texas February 2019-May 2021 Escrow Officer

Houston, Texas

Completed CD’s and HUD Statements for all closings that occurred at this office. Funded transactions. Provided documents to the corporate office for recording. Completed policy request forms. Completed closings with clients.

Texas American Title July 2018 -January 2019 Escrow Officer

Houston, Texas

Completed CD’s and HUD Statements for closings. Sent title work to agents and clients that included Title Commitment, tax certificate, HOA Statements, and Deed Restriction documents found by examiners.

Stewart Title July 2018

Escrow Officer

Texas City, Texas

Assisted in processing real estate transactions. Correspondence with all parties to the earnest money contract.

Chicago Title February 2017 – June 2018 Escrow Officer

Galveston, Texas

Assisted in the open order process. Then once title commitment was issued I would send to agents, clients, and lenders the title work. Processing the file to ensure that all of the items needed were ordered timely including: Survey, Home Warranty, and documents needed from attorneys.

Escrow Officer/Assistant Branch Manager 2014-2016 South Land Title

Houston, Texas

Attended weekly BNI meetings to acquire new business relationships. Completed lunch and learn sessions for real estate agents as needed and requested by brokerage firms. Attended marketing events to increase branch presence in our area. Responsible for weekly productivity reports, employee sick time, and vacation reports. Responsible for the running of a branch office, including overseeing three to seven employees. Completed the CD for the seller(s) so that our system will also balance the CD prepared by the lender for the purchaser(s). Processed and closed real estate transactions (Purchases, Refinances, Home Equity, and Commercial Real Estate transactions) from the beginning (opening the order) to the end (funding the file). Completed all necessary documentation to close the transactions from the title perspective. (ie; Affidavit as to debts and liens, Marital Status Affidavits, etc)

Disbursed all files which included initiating all wire transfers and issuing checks. Reviewed contracts received to ensure accuracy.

Escrow Officer 2011-2014 Startex Title

Houston, Texas

Attended Marketing/ Training functions when scheduled for realtors. Assisted in other branch closings when needed. Closed both commercial and residential transactions from receipt of contract through closing and funding. Maintain clients with occasional lunches to provide more information about the company.

Escrow Officer 2008-2011 DHI Title

Pearland, Texas

Handled all builder closings. DR Horton was the builder account. High volume closings monthly. Ensured that the proper documentation was completed for each closing. Reviewed documentation with Buyers and Sellers at the closing table to make sure they understood the terms and conditions of the documents that they were signing. Once closing occurred then I would receive funding approval from the lender involved and fund the file to make sure that all disbursement occurred timely and that the appropriate party received the funds.

Escrow Officer 2006-2008 South Land Title

League City, Texas

Handled real estate transactions from opening the order to funding. Then requested final policies be issued in accordance with the closing instructions provided by the lender. .

Escrow Officer 2005-2006 Veritas Title

Houston, Texas

Completed real estate transactions from inception to funding. Worked on all curative matters necessary to complete the closing. Marketing events as needed. Scheduled lunches with clients to cultivate new business.

Escrow Officer/Closer/AVP Branch Manager 2003 – 2005 Fidelity National Title Insurance Company

Houston, Texas

Processed and closed real estate transactions (Purchases, Refinances, Home Equity, and Commercial Real Estate Transactions) from beginning (opening the order) to end (funding the file). Balanced and disbursed all files. Rectified curative matters that appeared on title commitments. Maintained employee records (timesheets, etc.) Reviewed monthly P & L reports. Cost allocation/expense report review. Customer Service Relations. Trained subordinate employees. Maintain client relations by marketing

Escrow Officer/Closer 2001 - 2003 First American Title Insurance Company

Houston, Texas

Processed and closed real estate transactions from beginning to end. Balanced and disbursed all files. Customer Service Relations. Maintain client relations by marketing Trained subordinate employees

Escrow Officer/Closer

Lawyers Title Company of Houston 2000 – 2001 Houston, Texas

Processed and closed commercial real estate transactions from beginning to end along with all customer service aspects.

Vice President/Escrow Officer 1991 - 2000 Partners Title Company

Houston, Texas

Processed and closed commercial real estate transactions from beginning to end Balance and disbursed all files – which included all checks to each vendor and all wires. Customer Service Relations. Trained subordinate employees. Maintain client relations by marketing.

Loan Administration 1988-1991 Pacific Southwest Bank

Houston, Texas

Reviewed documentation for commercial loan closings. Made changes as necessary to ensure the document coincided with loan approval. Correspond with attorneys for buyers and sellers of the transaction. Review title policies issued to ensure that the policy was issued with all endorsements requested.

EDUCATION:

University of Houston – Houston, Texas 2010 Bachelors of Science in Management

Alvin Community College – Alvin, Texas

Associates in Applied Science Degree- Management 1987 Certificate in Mid Management 1988 Certificate in Child Care & Development 1987

SKILLS:

WordPerfect Word 10 Key Excel Windows XP Bilingual – Spanish Ramquest Simon Focus

Resware Accounting – 12 hours



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