CHRISTY STALEY

EXPERIENCE

**** ** ******* ****

I worked at home for a mutual client, I was in web support, helping members log in, reset the password and or pin or both. If they needed the log on information, then we would help with that as well. Helped with Quicken, Zelle, adding a card to the wallet if not then to banking. Switch to security now we verify the member to prevent fraud and anyone else getting in the account.

20017-2020 Weld County School District 6

I was a school bus driver. I drove special needs routes to make sure the students were on time to school. Filled in for other drivers if needed. Cleaned buses in the summer always kept a clean\n bus. We even prepared extra vehicles for sports or trips.

2014 - 2017 ST. Vrain Valley School district Longmont, Co

Monitor for the school driver made sure the driver and students were safe. Did that for a year. I also applied for the school bus driver; I also drove special needs routs. I do have my CDL license. Made sure we did CPR training and CPI training.

2009 - 2014 CCI Boulder, CO

Technical Support Agent – Morgan Stanley

Provide technical support for proprietary software programs and Windows for employees via remote access and phone

Offer understanding and explanations for technical issues on user's workstations

2008 - 2009 Crocs Gunbarrel, CO

Customer Response Technician

Completed order processing of shoes and accessories for individual stores and customers via email and phone

2006 - 2008 Quantum Corp. Englewood, CO

Technical Support Agent

Acted as liaison between level one technicians, the customer, and level two technicians

Scheduled and dispatched technicians for on-site work

2006 - 2006 U.S. Alliance Credit Union Denver, CO

Account specialist

Completed financial transactions for customers, including processing checks, cash, deposits, and verifying endorsements

Mentored and trained new Account Specialists

Familiarized with all office equipment

2003 - 2005 Cost Cutters Longmont, CO

Cosmetologist

Performed customer service duties, such as answering phones and scheduling appointments

Styled hair, including haircuts, coloring and perms

2000- 2002 Premier Members Federal Credit Union Boulder, CO

Account Specialist

Completed financial transactions for customers, including processing checks, cash, deposits, and verifying endorsements

Mentored and trained new Account Specialists

EXPERTISE

Windows OS

SonicWall

MS Server 2008/20010

DNS, DHCP

MS Exchange

IIS

LAN/WAN

FTP

QUALIFICATIONS

Communicates well with people of all dispositions; handles high-pressure situations calmly and practically; detail-oriented and organized.

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