Care Giving Customer Service
Resume:
STACEY BIGELOW
Dedicated, Reliable, and Retentive Employee
Lincoln, NE 68510
**.***.*********@*****.***
Hard worker, responsible, and trustworthy. Successful in any company, experience in many different fields for example: warehouse, production, retail, office work, care giving, convenience stores, Customer Service, Food Services, assembly work, sales, and much more. Deeply passionate for helping people anyway I can. Talented at resolving conflict and satisfying clientele. Good communication. Good at multitasking. Want to focus on a more permanent career. If I don't have the type of experience you are looking for I guarantee I have experience in almost all fields. I'm a very fast learner. Learn best by observing and doing it hands on. Can be extremely patient and goal oriented, once set on something there's no stopping till it's completed or achieved. Fun and pleasant to work with, but also know when its time to be serious and get the job done.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Weigher and Scaler
Smithfield Foods - Crete, NE
February 2020 to Present
I work on a line weighing, scaling, and packaging, searching for bad product, clean work area Kitchen Staff
Casey's General Store - Palmyra, NE
May 2018 to Present
I work with all ages and great customer service. I prepare food. Prep Cook\Baker\Line cook\Dishwasher
Red Lobster - Lincoln, NE
July 2019 to January 2020
I have worked on the Line preparing meals for customers, dishwashing, putting together machines, cleaning work area, preparing food to be stored and cooked. Education
Started and will be continuing. in Human Services
Southeast Community College - Lincoln, NE
October 2013 to December 2013
High school or equivalent in Diploma
Geneva North High School - Lincoln, NE
August 2003 to December 2007
Skills
• Food Prep (4 years)
• Food Service (7 years)
• Kitchen Staff (3 years)
• Pizza Maker (2 years)
• Team Member (10+ years)
• Customer Support (10+ years)
• Customer Care (2 years)
• Call Center (5 years)
• Computer Skills (5 years)
• Money Handling (6 years)
• Time Management (10+ years)
• Stocking (2 years)
• Restaurant Experience
• Basic Math
• Farming Experience
• Sales Experience
• Home Care
• Inventory Control (2 years)
• Warehouse Experience (1 year)
• Excel
• Meal Preparation
• Cold Calling
• Inside Sales
• Negotiation
• Outside Sales
• Retail Sales
• Salesforce
• Conflict Management
• Caregiving
• Telemarketing
• Pricing
• Merchandising
• Outbound Sales
• Purchasing
• Upselling
• Sales Management
• Heavy lifting
• Microsoft Excel
• Front desk
• Microsoft Word
• Customer service
• Word processing
• Data entry
• Cleaning Experience
• Payroll
• CRM Software
• Microsoft Outlook
• Research
• Microsoft Office
Certifications and Licenses
Food Handler
December 2020 to December 2022
Am certified to handle foods and cook them safely
Assessments
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity Full results: Highly Proficient
Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Scheduling — Proficient
January 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Verbal Communication — Proficient
January 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Sales Skills: Influence & Negotiation — Proficient January 2020
Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient
Outside Sales — Proficient
January 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Logic & Critical Thinking — Highly Proficient
January 2020
Using logic to solve problems.
Full results: Highly Proficient
Customer Service — Highly Proficient
January 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Problem Solving — Completed
January 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed
Reliability — Completed
January 2020
Measures a candidate's tendency to be dependable and come to work. Full results: Completed
Call Center Customer Service — Familiar
December 2019
Applying customer service skills in a call center setting. Full results: Familiar
Sales: Influence & Negotiation — Familiar
December 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Inside Sales — Highly Proficient
January 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient
Active Listening — Completed
January 2020
Actively listening and appropriately responding in conversations. Full results: Completed
Memorization & Recall — Familiar
January 2020
Committing product or merchandise information to memory and recalling it at a later time. Full results: Familiar
Working with MS Word Documents — Proficient
March 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Basic Maintenance and Repair — Familiar
March 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Work Style: Reliability — Highly Proficient
January 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity Full results: Highly Proficient
Mechanical Skills: Monitoring — Completed
March 2020
Monitoring machine indicators to determine appropriate functioning. Full results: Completed
Work Style: Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Work Style: Conscientiousness — Proficient
April 2020
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Front Desk Agent (Hotel) — Expert
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Able to adjust to any surroundings and dedicated to bettering my life and any business I work for as well as anyone I interact with in life. I have had a interesting past but the most important part is I learn from my mistakes and I take all the negative I have experienced and find different ways to turn into a positive. I have gone above and beyond to better myself and my life. I work hard and do not give up easy, I like to get things done as fast and accurate as I can. If given the chance i will pour all of my hard work and dedication into my work. Don't be afraid to take a chance.
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