Crisis Counselor Data Entry

PROFESSIONAL SUMMARY

Dedicated, well-organized, and accomplished Crisis Counselor offering advanced knowledge of research methods, comprehensive assessments, and treatment of behavioral and affective disorders. Expertise in providing administrative support and assistance, answering and screening calls, receiving and directing visitors, handling requests, preparing and modifying documents, and scheduling and coordinating meetings. With strong interpersonal skills, and superior communication skills, and work well independently or with a team. Experience in Office Management, Administration, Data Entry, Accounts Payable & and Customer Service. AREAS OF EXPERTISE

CORE QUALIFICATIONS

Excellent written and verbal communications skills, including dealing with customer complaints and giving formal presentations

Proficient in all Microsoft Office applications, Oracle PeopleSoft, and Intuit QuickBooks

Extremely organized and attentive to detail. Good coordination and planning skills

Demonstrated team player with excellent interpersonal skills and ability to work with diverse groups

Computer proficiency and knowledge of Excel, Word, PowerPoint, and Outlook with the ability to learn in-house computer programs. Proficiency in typing and data entry

WORK EXPERIENCE

Volunteer Crisis Counselor March 2022 to Present

Assist clients with safety planning and shelter placement in crises.

Provide crisis counseling during regular 24-hour emergency backup shifts using the cell phone and pager system.

Advocate for clients on housing, employment, public assistance, and health care issues.

Responsible for providing crisis counseling and intervention over the phone, face-to-face, or in the community as needed.

Counsel consumers in a mental health crisis.

Coordinate treatment plans to handle inevitable family crises & facilitated community support surrounding families.

Provide Phone support to alumni and community members who are in crisis. Dog Sitting Business March 2015 to Present

Walk large dogs and restrained physically strong or aggressive dogs.

Communicate regularly with owners on the care of their pets as well as provide pictures.

Check-in dogs and bring them out to their owners.

Supply great animal care when feeding the dogs, engaging in activity with the dogs

Take care of dogs; in all shapes and sizes in an "open play" environment. Truck Driver April- 2012 to July- 2019

Prime Inc. Springfield, Missouri

Collected delivery instructions from appropriate sources, verifying instructions and routes.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

Inspected the truck for defects and safe operating conditions before, during, and after trips.

Providing customer service to ensure the customer was satisfied with the delivery of services.

Applied defensive driving techniques to achieve a perfect safety record. EDUCATION

High School Diploma June - 2007

Utica Learning Academy in Sterling Heights, Michigan REFERENCES

Available upon request

Great Computer skills

Typing 70 WPM

Telephone Etiquette

Microsoft Office

Counseling

Adaptability

Strong Work Ethic

Interpersonal skills

Project Management

Business Development

Problem Solving

People Skills

Empathy

Patience and Compassion

Time Management

Customer Service

Responsible

Customer Relations

Attention to Detail

Excellent Communication

Heather Bryant

573-***-**** *******.**********@******.*** 1310 Emma Drive, Iowa Park, TX 76367

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