Holley Mccord

adrrf9@r.postjobfree.com

972-***-****

**** ******** ******

Frisco, Texas 75033

Education:

University of North Texas, Denton, Texas

Bachelors of Human Resources & Organizational Behavior to be completed May 2022 Work Experience:

TROOPER INC., Frisco, Texas Oct. 2010 - Present

Project Manager, Insurance Specialist, Lead, Associate Sales, Residential and Commercial Construction services Dallas, Houston, San Antonio, Odesssa, Amarillo, Texas, Little Rock Arkansas,

• Project Design and Manage projects per condition assessments

• In home Inspections/ facility inspections

• Build project plans and renovation scopes for local vendors and assist in hiring of subcontractors to perform job to completion

• Manage the execution of repairs and renovation scopes on time, on budget, and at or exceeding quality standards.

• In field quality control checks and scheduling systems and job site supervision to maximizer job standards

• Create and Finalize material orders and process trades work orders for payments for crews up to 30

• Sales Leader, Project Coordinator and Supervision of Residential Remodeling and General Construction

• Developed schedules, tasks, & checklists to reflect the flow of business for crews up to fifteen & data entry & daily logs of members

• Queue Reporting, Team communication & training, foresight of potential issues

• Member of Green Committee & Diversity, Inclusion & Belonging: One & All Landry’s and Dallas Fish Market, Dallas, Texas

• Fine dining responsibilities that include providing guests with a premium dining experience through the implementation of effective time management

• Helped clientele expand their knowledge on select wine and local products.

• Aided with restaurant tasks; keeping high standards of service, restocking & organizing supplies, and built up a regular clientele at the busiest store in the district.

• Trained new workers on the above-mentioned duties

• Responsibilities included Guest Relations through promotion mail outs, teacher incentives, reservation of parties, catering, and dinner theaters

• • Revamped the Front of House training program

Holley McCord

adrrf9@r.postjobfree.com

972-***-****

SBH Activities

Fall 2018 – Present

• Green Committee

• HR Fun Committee Canned Food Drive Project Manager

• Diversity & Inclusion Secretary for Communication Division

• Participated in the Scottish Rite Hospital half marathon

• Monthly challenges amongst stores

Austin Junior Forum January 2012-December 2013

Member and supporter

• Participated in fund raising for Bikers Bears and Dolls program

• Volunteered at Austin Shelter for Women and Children

• Member of AJF Book Club

Product Knowledge:

Software and Programs- Corporate and Commercial level Soft Skills: Completed classes on Lynda.com from LinkedIn

• Mindfulness by John Ullman

• Human Resources Foundations by Wayne Cascio

• Overcoming Procrastination by Brenda Bailey-Hughes

• Developing Resourcefulness by Todd Dewett

• Triple-Threat Project Management by Bob McGannon

• Compete accounting and inventory system

• Google: Docs, Drive, Calendar, Slides, Gmail, Photos Platforms:

Equifax, SmartSheet, UPS Quantum, Slack, HRCarta

FileBridge, Prezi, Evernote, Salesforce

W-PM: 51 10 Key: 11978

Extracurricular Involvement:

RESIDENTIAL & COMMERCIAL CONSTRUCTION - PROJECT MANAGER-SALES MANAGER- INSURANCE CLAIMS HANDLER- ESTIMATOR

A leader in residential & commercial construction industry - Project Manager - Sales Manager - Insurance Claims Representative

• 12 years of residential and commercial construction experience

• Office experience in Microsoft Office (Excel, Word, & Outlook)

• Knowledge of Construction Principles/Practices & Building Codes

• OSHA certified

• Xactimate estimator software

• Build pro

• Salesforce

• Perform site inspections to determine job scope and draw up project plans for estimates and bids.

• Work with customers to prepare repair contracts and represent the client with their insurance company Claims Adjuster when submitting a claim.

• Be present for all Insurance claims Inspections for clients and also filing all supplements directly to the insurance carrier for price increases and change orders using Estimator software -Xactimate

• Perform all Project Manager duties and with new client setup and file preparation all the way through to the end of the project, never collecting final check without complete satisfaction.

• Prepare Permit Applications, Certificate of Occupancy Applications, plans, and items required for permit submission in multiple cities.

• Office Management and Marketing Administrative tasks -Prepare, verify, edit and process subcontracts, purchase order, and change orders.

• Prepare and manage Subcontractor Agreements and documentation. Schedule sub contractors according to trades and submit work orders and completion reports.

• Manage and coordinate all project scheduling, materials, signage, dumpsters, portables, and equipment rentala

• Resolve all project and contract issues and concerns with clients and subcontractors directly and promptly.

• Perform all project management functions as needed to expedite projects through to completion i.e. process submittals, manage submittal log, Request for Information, submit & pay workorders, manage trades.

• Keep a daily log of each project and send out weekly reports to clients with updates and job progress and the and brief outline of the week ahead.

• Prepare and maintain weekly Meeting Minutes along with project daily logs assignments and project permit status.

• Collect, prepare, and send out Closeout Documents to clients upon final payment collection. Issue warranty package to clients.

• Responsible for OSHA job standards being followed by all trades and performing weekly site inspections for SWPPP. Log completion of Toolbox Safety Sheets for weekly meetings.

• Coordinate and order marketing merchandise, prepare and send marketing brochures to clients, post new projects on Facebook and coordinate updates to company website.

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