Front Desk Customer Service
Resume:
Krista Nieuwenhuis
Appleton, WI *****
*******@*****.***
*******@*****.***
Krista Nieuwenhuis
Appleton WI 54913
Extensive customer service background. 5+years
Successful at exceeding salon sales goals
Motivated to succeed
Reliable and responsible
Respectful
Team player
Authorized to work in the US for any employer
Work Experience
Self Employed Owner/Operator
Trinas Barber and design - Kaukauna, WI
February 2020 to Present
Keep track of sales and daily income.
Answer phones and set appointments
Greet all customers in timely and friendly manner. Do inventory and stock supplies
Customer conciliation and services on daily basis
Clean and sanitize
Cost Cutters Salons - Hairstylist/ Receptionist
Regis corporation - Kimberly, WI
August 2015 to January 2020
Advanced communication skills
Kimberly, WI ● Sale expertise
08/2015 - Current ● Customer service
● Consistently received positive performance reviews from guests. ● Cosmetology
● Kept work areas, tools and equipment clean and properly sanitized to protect customers from risk of infection.
● Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies. Education
● Supported reception efficiency by taking phone calls, inputting Waitstaf
Chicago Street Pub & Grill - De Pere, WI
April 2014 to May 2015
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
● Folded napkins and prepared silverware sets to provide adequate supply for host station.
● Applied communication and problem-solving skills to resolve customer complaints and promote brand loyalty.
● Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
● Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
● Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
● Answered phones
Education
Associate in Cosmotologist/ Esthetician
Paul Mitchell the school - Green Bay, WI
April 2014 to August 2015
High school Diploma in General
Wrightstown High School - Wrightstown, WI
Skills
• Front Desk
• Makeup Application
• Hair Styling
• Food Handling
• Host/Hostess
• Body Waxing
• POS
• Upselling
• Retail Sales
• Time Management
• Communication Skills
• Inventory Control
• Guest Services
• Sales
Languages
• English - Expert
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