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Front Desk Customer Service

Location:
Appleton, WI
Posted:
July 16, 2022

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Resume:

Krista Nieuwenhuis

Appleton, WI *****

adrra8@r.postjobfree.com

+1-920-***-****

adrra8@r.postjobfree.com

Krista Nieuwenhuis

**** ********* *****

Appleton WI 54913

Extensive customer service background. 5+years

Successful at exceeding salon sales goals

Motivated to succeed

Reliable and responsible

Respectful

Team player

Authorized to work in the US for any employer

Work Experience

Self Employed Owner/Operator

Trinas Barber and design - Kaukauna, WI

February 2020 to Present

Keep track of sales and daily income.

Answer phones and set appointments

Greet all customers in timely and friendly manner. Do inventory and stock supplies

Customer conciliation and services on daily basis

Clean and sanitize

Cost Cutters Salons - Hairstylist/ Receptionist

Regis corporation - Kimberly, WI

August 2015 to January 2020

Advanced communication skills

Kimberly, WI ● Sale expertise

08/2015 - Current ● Customer service

● Consistently received positive performance reviews from guests. ● Cosmetology

● Kept work areas, tools and equipment clean and properly sanitized to protect customers from risk of infection.

● Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies. Education

● Supported reception efficiency by taking phone calls, inputting Waitstaf

Chicago Street Pub & Grill - De Pere, WI

April 2014 to May 2015

Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

● Folded napkins and prepared silverware sets to provide adequate supply for host station.

● Applied communication and problem-solving skills to resolve customer complaints and promote brand loyalty.

● Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

● Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.

● Maintained customer satisfaction with timely table check-ins to assess drink or other needs.

● Answered phones

Education

Associate in Cosmotologist/ Esthetician

Paul Mitchell the school - Green Bay, WI

April 2014 to August 2015

High school Diploma in General

Wrightstown High School - Wrightstown, WI

Skills

• Front Desk

• Makeup Application

• Hair Styling

• Food Handling

• Host/Hostess

• Body Waxing

• POS

• Upselling

• Retail Sales

• Time Management

• Communication Skills

• Inventory Control

• Guest Services

• Sales

Languages

• English - Expert



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